Community Care Coordinator
Job Summary
Assisting Hands Home Care Cary
Location: Cary & Raleigh NC
Position: Full-Time
Schedule:Monday-Friday with one weekend per month.
Location: Cary & Raleigh NC
Position: Full-Time
Schedule:Monday-Friday with one weekend per month.
Make a Difference Beyond One Client
Assisting Hands Home Care Cary is looking for an experienced compassionate and highly organized Community Care Coordinator to join our growing team.
This is an ideal position for a CNA or experienced home care professional who has hands-on caregiving experience and is ready to take the next step into a coordination and leadership role.
The Community Care Coordinator will oversee care delivery across multiple senior living communities in Cary and Raleigh ensuring residents receive reliable compassionate and personalized care while supporting caregivers families and our office team.
Our Community Care program is different from traditional one-on-one home care. Caregivers may assist multiple residents throughout the day making strong organization communication time management and leadership skills essential to success.
What Youll Do
- Visit and regularly check in at multiple senior living communities in Cary and Raleigh
- Check in with caregivers and residents to ensure scheduled services are being completed
- Follow up with clients and families to ensure they are satisfied with the care they are receiving
- Communicate clearly and professionally with residents families caregivers community staff and the Assisting Hands office
- Identify and address concerns quickly and professionally
- Handle challenging situations involving clients caregivers and family members with patience professionalism and confidence
- Provide ongoing training coaching and support to caregivers
- Train new caregivers on Community Care procedures expectations and client-specific tasks
- Ensure caregivers understand and follow detailed care schedules and task lists
- Monitor caregiver performance and provide feedback when needed
- Communicate changes in client needs or care plans to the office
- Help coordinate caregiver schedules and coverage when needed
- Follow up on missed tasks schedule changes and client concerns
- Ensure medication reminder protocols and other Community Care procedures are being followed
- Maintain strong relationships with senior living community staff and leadership
- Keep the Assisting Hands office informed of what is happening in each community
- Attend weekly office meetings and provide updates on each location
- Assist with improving systems and processes as our Community Care program continues to grow
What Were Looking For
The ideal candidate is someone who:
- Is a CNA or has significant hands-on home care experience
- Understands the daily challenges of working with older adults and their families
- Has experience providing personal care and assisting with activities of daily living
- Is comfortable working with clients who may have dementia confusion behavioral challenges or changing care needs
- Can confidently handle difficult conversations and challenging situations
- Is comfortable addressing concerns with caregivers and holding team members accountable
- Communicates clearly professionally and consistently
- Is highly organized and able to manage multiple locations and priorities
- Follows through and does not let issues fall through the cracks
- Has strong problem-solving skills and can think independently
- Is comfortable training and coaching caregivers
- Can build positive relationships with clients families caregivers and senior living community staff
- Understands the importance of documenting and communicating changes promptly
- Is reliable dependable and able to work independently while remaining connected to the office team
- Has a valid drivers license and reliable transportation to travel between Cary and Raleigh locations
The Right Person for This Role
We are looking for someone who is more than just a caregiver. We need someone who can be a leader advocate trainer problem-solver and strong communicator.
You should be comfortable walking into a community and asking:
Are our clients receiving the care they need
Are our caregivers supported and following the care plans
Are families happy with the communication and care
What needs to be addressed before it becomes a bigger problem
Are our caregivers supported and following the care plans
Are families happy with the communication and care
What needs to be addressed before it becomes a bigger problem
You will play an important role in making sure our clients receive the quality of care they deserve and that our caregivers feel supported and prepared to provide it.
Why Join Assisting Hands Home Care Cary
At Assisting Hands we believe that great care starts with great communication. We are committed to providing personalized care while building strong relationships with our clients families caregivers and community partners.
Our Community Care program is growing and this position offers the opportunity to play a key role in developing and strengthening a specialized model of care that helps older adults remain independent while receiving the assistance they need.
If you are an experienced CNA or home care professional who is ready to take your experience to the next level and make a larger impact we would love to hear from you.
Compensation: $18.00 - $20.00 per hour
About Assisting Hands Home Care
Assisting Hands Home Care provides compassionate dependable in-home care that helps individuals remain safe independent and comfortable in their own homes. Our care is rooted in dignity respect and personalized support allowing clients to maintain their quality of life where they feel happiest.
Assisting Hands Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable compassionate and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.
Required Experience:
IC
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