Community Association Manager High Rise

Odevo and HOAdv are leaders in property and community management combining global expertise with local market knowledge to deliver exceptional service. Together we manage a diverse portfolio of properties and communities leveraging innovative technology operational excellence and a people-first approach to create thriving well-managed environments.

Odevo operates on a global scale bringing innovative technology and transformative solutions to modernize and streamline property management processes. HOAdv offers unmatched expertise and personalized service in managing multi-family single family homes and high-rise condominiums in the U.S. Georgia market. HOAdv manages a diverse portfolio of communities delivering tailored solutions that enhance property value and elevate the living experience. By combining global resources local expertise and a people-first approach we are committed to creating thriving communities and fostering long-term success for our clients and residents alike.

The CAM will have leadership responsibility for all operational financial owner/resident relations for one or more properties that have in excess of 300 residential homes. This position will report to either a Regional Manager Director or VP in the HomeOwners Advantage organization and will work closely with its counterparts across the entities it serves (mixed-use properties) in creating a cohesive management approach to serving our customers.

Management Responsibility (if any)

Direct Reports: Assistant Property Manager Concierge Engineers and other staff positions as may be applicable to the property served.

Indirect Reports: Multiple vendor and 3rd party service providers.

Duties and Responsibilities

• Operation/Service coordination including but not limited to:

  • Review maintenance service requests and work with property engineers and vendors to prioritize and execute.

  • Review and manage all operations throughout property.

  • Review and approve bids for work in common areas by contract and 3rd party service providers. Responsible for quality of their work and projects.

  • Carry out Board initiatives.

  • Accountable to Board to coordinate and ensure team executes on all common area space management related processes (leasing marketing construction move in/out aesthetics cleaning maintenance life/safety compliance etc

  • Manage all emergency events (fire water structural or human event).

  • Enforce compliance with governing documents leases declaration and bylaws.

  • Manage utility billing and energy conservation practices (if applicable)

  • Create annual business plan and deliver services to the community as outlined in the business plan

• Responsible for all financial processes A/R A/P and financial reporting including but not limited to:

  • Responsible for all revenue targets.

  • Responsible for expense control within budget parameters

  • Assume accountability for 100% dues/fee collections each month.

• Assess and collect all fines late fees damage assessments security deposits/returns utility deposits/returns concessions and miscellaneous income.

• Manage vendor billing and accounts payable.

• Responsible for cash flow management and accounts receivable at one or more properties.

• Create and adhere to an annual operating budget.

• Ensure financial compliance with all governing documents leases and state commissions on an annual basis.

• Responsible for all financial reporting.

• Deliver excellent customer service through the following:

  • Serve as an escalation point for residents and Board.

  • Proactively communicate with residents and with Board on appropriate property related matters including weekly Board update using the HomeOwners Advantage template

  • Meet with the Board on a regular/monthly basis or on a mutually agreed upon schedule.

  • Meet with committees on a regular basis as mutually agreed upon.

  • Respond/acknowledge all resident communications within 24 hour period.

• Responsible for leadership and people development by:

  • Management and scheduling of direct reports.

  • Developing and delivering objectives and performance appraisals of direct reports.

  • Establishing performance metrics for each property.

  • Initiating and completing the hiring process as required.

• Youre a natural operator and people leader. You thrive managing complex fast-moving communities balancing vendor relationships resident expectations and Board priorities without dropping the ball. Your team looks to you for direction and you deliver it.

• Youre financially sharp and accountability-driven. Budgets A/R collections expense control you own the numbers not just report them. You set targets track them and take personal responsibility for outcomes.

• You communicate proactively not reactively. Residents and Board members trust you because you keep them informed before they have to ask. Youre a calm escalation point when things go sideways and a reliable partner when things are running smoothly.

• 4 year college degree or equivalent

• State compliant license (CAM RES etc..)

• 8-10 years of relevant business experience

• Real Estate industry knowledge.

• Excellent written/oral communication.

• Excellent Excel skills

• Excellent Financial skills

• Sound delegation skills.

• Ability to manage time around multiple demands of varying priority from different sources.

• Excellent problem solving skills and organization skills.

Get in touch! We look forward to receiving your application! If you have any questions please feel free to contact Nicole Tacktikos Talent Partner at Odevo.

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