Community and Public Engagement Lead

M&C Saatchi World Services is a full-service marketing company renowned for using commercial advertising to solve the worlds toughest challenges. World Services is a specialty branch of M&C Saatchi Group and we provide strategic communications behavior change and marketing support to Public Sector clients with special emphasis on the US Federal Government and State Local Tribal & Territorial leaders.

M&C Saatchi World Services US is seeking a Community & Public Engagement Lead to oversee enterprise-level community outreach public engagement strategy and stakeholder-facing activities within a federal and DoD-aligned mission environment. This leader will develop and maintain the Community & Public Outreach Plan manage community engagement KPIs maintain outreach directories and calendars and ensure engagement activities are strategic measurable and aligned with program priorities.

ABOUT THE ROLE:

The Community & Public Engagement Lead provides strategic direction to ensure outreach initiatives are coordinated across communications digital strategy policy and analytics teams. This role requires a senior-level practitioner with expertise in public engagement messaging alignment and cross-channel community coordination.

This is a hybrid role; however the ideal candidate will live in the District of Columbia Maryland and Virginia (DMV) region.

What youll do:

• Lead all activities related to public and community engagement across the program.

• Develop maintain and execute the Community & Public Outreach Plan including goals messaging and annual engagement strategy.

• Oversee the creation and maintenance of engagement KPIs performance dashboards and continuous improvement metrics.

• Maintain community directories outreach calendars and engagement tracking systems.

• Coordinate outreach activities across multiple internal teams ensuring alignment with digital content and strategic communications functions.

• Manage engagement workflows ensuring timely coordination with stakeholders partners and program offices.

• Build and maintain relationships with community groups installation programs service branches and family support organizations.

• Ensure messaging consistency audience alignment and policy-informed engagement approaches.

• Provide executive-level reporting summaries and recommendations to leadership.

• Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools.

• Support event planning public engagement campaigns and community-focused communications.

• Ensure all materials meet accessibility compliance and quality standards.

Youll bring:

• Fluent written and spoken English required.

• Minimum 10 years of experience in public engagement community outreach stakeholder relations or strategic communications.

• BA/BS in Public Relations Communications Public Affairs Marketing or a related field.

• Strong leadership and organizational skills with the ability to manage complex engagement programs.

• Excellent written and verbal communication skills.

• Ability to build and sustain relationships with diverse audiences.

• Strong analytical skills to develop track and report on engagement metrics.

• Ability to manage multiple priorities deadlines and stakeholder needs in a dynamic environment.

• Knowledge of stakeholder mapping segmentation and engagement modeling.

• Understanding of measurement frameworks KPI development and performance tracking.

• Familiarity with digital engagement tools CRM systems and community platforms.

• Experience developing enterprise-level engagement plans and frameworks.

• Demonstrated success managing outreach programs calendars KPIs and engagement metrics.

• Experience managing cross-functional coordination across communications digital and analytics teams.

WHAT YOU GET

We offer a competitive salary ($130000-$155000) and a benefits package designed to support your health family life financial wellbeing and growth.

Family & parental support

• 12 weeks full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)

• Applies to birth adoption and surrogacy

• Up to 10 days paid fertility leave per year (5 per cycle)

• 2 days paid leave for new grandparents

• $2500 annual interest-free parental loan

• $6000 interest-free fertility treatment loan

Healthcare & wellbeing

• Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)

• $0 employee-cost dental and vision

• 10 days health leave per year (mental and physical)

• 24/7 mental health support through Self Space

• Wellhub subscription

Financial & practical support

• 401(k) match (3% after 3 months; 4% after 1 year)

• Pre-tax commuter benefits

• 10 days paid military leave

• Full pay for jury duty (state/city payments declined)

• Uber/taxi home after 9:30pm

Time off & flexibility

• 23 days PTO (with 3 discretionary carryover days; CA/CO policies follow state mandate)

• 10 federal holidays plus the day after Thanksgiving

• Option to swap 2 federal holidays (excluding Thanksgiving and the day after)

• Office closed between Christmas and New Year

• 10 days special emergency leave (including bereavement)

• 10 days volunteering leave (5 paid 5 unpaid)

• Half-day for blood donation

• Work from anywhere for up to 2 weeks per year (subject to approval)

Culture & development

• $300 annual cultural stimulation allowance (accrued monthly; available after 90 days)

• Weekly Thursday happy hour

• Mentorship and Buddy programmes

ABOUT MC SAATCHI WORLD SERVICES

M&C Saatchi World Services is a specialist division of MC Saatchi Group the worlds largest independent communications network. Our specialists work in office hubs across six continents grounding our global expertise in local nuance.

We offer award-winning commercial communications capabilities which are utilized by global organizations to address the worlds most complex problems across defence development diplomacy homeland and national security law and order health education and the environment.

We work with clients that want to help the hardest-to-reach hardest-to-influence audiences. This includes a range of Western Government departments such as DOS and USAID; partner governments including the U.K. and Australia; and prominent IGOs/NGOs such as the U.N.

We are a comms agency that works on behaviour change projects typically focused on issues related to Security Defence and Stabilization. Whether its producing critically acclaimed feature films in Africa to TV shows in the Middle East to pop music videos in Asia we have a record of leveraging creativity to access communities anywhere in the world.