Communications Specialist – Livermore Information Technology Program
Livermore, CA - USA
Job Summary
We have an opening for a Communications Specialist to support the Livermore Information Technology Program (LivIT). You will interact with all levels of administrative management and IT staff on the creation of knowledge base articles operations communications IT services promotions and communication plans to deliver consistent and accurate information to a wide range of technical and non-technical audiences. This position is in the Technical Information Department within the Business Directorate and will be matrixed to LivIT.
This position will be filled at either level based on knowledge and related experiences as assessed by the hiring team. Additional job responsibilities outlined below will be assigned if you are selected at the higher level.
This position offers a hybrid schedule blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.
You will
- Provide comprehensive writing and editing services for large and/or complex projects potentially involving web and other media platforms such as ServiceNow. Develop original content and provide comprehensive writing and editing services targeted at an internal audience.
- Work with service owners business units or project groups to coordinate communications projects; tasks include assessing incremental input and multiple iterations and developing communication styles for technical and possibly sensitive material.
- Interpret complex technical information and translate into various forms (e.g. Web copy newsletters tutorials knowledge base articles) of easily understandable communications.
- Coordinate moderately complex communications projects often with quick turnaround times and in collaboration with multiple contributors.
- Coordinate and evaluate multiple concurrent projects and their outcomes; lead ad hoc planning and status meetings.
- Develop and implement project plans and schedules for moderately complex projects while meeting cost schedule and quality commitments. Lead ad hoc planning and status meetings.
- Work effectively with LLNL staff members of all levels to support the Laboratory and its communications needs.
- Perform other duties as assigned.
In addition at the G04.3 Level
- Develop original complex technical content and provide comprehensive writing editing and editorial-development services for complex multi-author communications products including reports presentations knowledge base articles web content and other digital communications products.
- Serve as project manager by partnering to define technical communications strategies messages audiences and key deliverables for a variety of complex and specialized products/projects; coordinate all aspects of development schedule and lead planning and status meetings and review work of team members.
Qualifications :
- Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. Citizenship.
- Bachelors degree in English communications information technology journalism marketing a scientific or technical discipline or a related field; or an equivalent combination of education and experience in communications.
- Experience translating complex scientific and technical information for a broad range of users through effective planning development organization and writing of content across multiple communication platforms including web and digital media.
- Experience using effective professional writing/editing techniques for a variety of media including comprehensive knowledge of technical language usage and style conventions.
- Advanced knowledge of and experience using style conventions professional principles and technical communication practices and standards.
- Significant experience with Microsoft Office and Adobe software tools particularly with templates charts and various presentation formats.
- Strong interpersonal and customer service skills including ability to work both independently and within a demanding team environment to meet tight deadlines while managing competing priorities. Advanced written and verbal communication skills.
- Strong understanding of the costs processes timelines and specifications involved in various technical communications projects.
In addition at the G04.3 Level
- Significant writing and editing experience in a wide variety of scientific areas or technical areas.
- Project management experience leading complex multi-functional communication projects and teams with multiple technical groups to translate and develop communication materials that are easily understood by business-oriented customers including establishing team commitments of cost schedule and quality.
- Experience collaborating with senior managers clients team members peers and stakeholders to meet organizational/ programmatic objectives.
Qualifications We Desire
- Advanced degree in English communications information technology journalism marketing or in a related technical area.
- Advanced knowledge of and/or experience working in a service center customer service or information technology.
- Experience in knowledge management that includes authoring and updating knowledge base articles as well as training others as authors.
Pay Range: $95820 - $140712 Annually
$95820 - $117312 Annually at the G04.2 level
$114900 - $140712 Annually at the G04.3 level
This is the lowest to highest salary range in good faith we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to specific competencies relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.
Additional Information :
#LI-Hybrid
Position Information
This is a Career Indefinite position open to Lab employees and external candidates.
Why Lawrence Livermore National Laboratory
- Included in 2026 Best Places to Work by Glassdoor!
- Flexible Benefits Package
- 401(k)
- Relocation Assistance
- Education Reimbursement Program
- Flexible schedules (*depending on project needs)
- Our values - visit Clearance
This position requires a Department of Energy (DOE) Q-level clearance. If you are selected we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.
Pre-Employment Drug Test
External applicant(s) selected for this position must pass a post-offer pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
Wireless and Medical Devices
Per the Department of Energy (DOE) Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes but not limited to cell phones tablets fitness devices wireless headphones and other Bluetooth/wireless enabled devices.
If you use a medical device which pairs with a mobile device you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas Secure Space and Transit/Buffer Space within buildings.
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Remote Work :
No
Employment Type :
Full-time
About Company
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