Communications Operator, SwitchboardAnswering Service (Full Time)
Job Location:
Great Falls, MT - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Benefis is one of Montanas largest and premier health systems and we are committed to providing excellent care for all healing body mind and spirit. At Benefis we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation state-of-the-art facilities and multiple growth opportunities. The only thing missing is you!
Operates a computerized switchboard to process incoming calls screens and extends calls to appropriate department personnel or location including long distance and conference calls as needed. Monitors and dispatches appropriate level of response to ensure patient and employee safety when necessary for emergent situations. Demonstrates the ability to deal with pressure to meet deadlines to be accurate and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people deal with stressful situations and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements regulations and procedures of any licensing board or agency. Must comply with all Benefis Health Systems organization policies and procedures.
Education/License/Experience Requirements:
- High School diploma or equivalent
- Six months experience in customer service preferred
- Six months experience as an office and a call center environment preferred
- Knowledge of medical terminology preferred
Exemption Wage
Non-ExemptStarting Wage
$17.51/hourlyActual offered wage is based on applicable experience
About Company
Discover medical services delivered by the healthcare providers at Benefis Health System, in Great Falls, Helena, Fort Benton, and Choteau for over 130 years.
