Communications Officer – E911

Full-Time
$18.49 per hour Non-Certified
$19.71 per hour Certified

Effingham County is accepting applications for a full-time Communications Officer in the E-911 Center. This position serves as a critical link between the public emergency responders and public safety agencies. Communications Officers receive emergency and non-emergency calls gather and relay accurate information dispatch appropriate units and support law enforcement fire EMS and other response personnel during routine and high-stress situations.

This position requires sound judgment attention to detail strong communication skills and the ability to remain calm while managing multiple priorities in a busy hectic and stressful environment.

Duties and responsibilities include but are not limited to:

• Receiving emergency and non-emergency calls into the communications center.

• Monitoring police fire and EMS radio traffic.

• Providing information answering questions and referring callers to appropriate staff or agencies for emergency and non-emergency situations.

• Receiving and processing calls for Animal Control.

• Validating 911 address information.

• Logging incoming calls and dispatch information into the CAD system.

• Maintaining records of incoming calls and dispatching activities.

• Assigning case numbers to calls.

• Dispatching Sheriffs Office EMS and fire units.

• Dispatching wrecker service when needed.

• Notifying the Coroner State Troopers Investigators Funeral Homes Fire Marshals and other agencies or personnel as needed.

• Advising field units of relevant information.

• Disseminating criminal and driver records.

• Maintaining various records logs and files.

• Performing clerical support activities related to communications center operations.

• Inquiring and entering information through the GCIC/NCIC computer system.

Applicants must:

• Be at least 18 years of age.

• Have a high school diploma or GED.

• Pass an extensive criminal history background check.

• Be able to multi-task in a busy hectic and stressful environment.

• Be able to become Georgia P.O.S.T. certified as a Basic Communications Officer within six months of the hire date.

• Become certified and maintain certification as an Emergency Medical Dispatcher.

• Become certified and maintain certification as a G.C.I.C. Terminal Operator.

A completed County Application is required. A resume alone will not be considered.

For an application to be considered applicants must also complete and email the Criminal History Record Information and Drivers History Consent/Inquiry Form to

Applications are available online at: Opportunity Statement

Effingham County is an equal opportunity and drug-free workplace employer. Applicants are considered for positions without regard to veteran status uniformed service member status race color religion sex national origin age physical or mental disability genetic information or any other category protected by applicable federal state or local laws.

Applicants with a known disability as defined under the Americans with Disabilities Act may request an accommodation in the recruitment or selection process. Requests for accommodation must be made no later than 48 hours prior to the need.

Required Experience:

Unclear Seniority