Communications Manager

About the Metropolitan Club

Founded with a commitment to tradition and refined social connection the Metropolitan Club stands as a beacon of elegance in the heart of San Francisco. As a premier private club we provide our members with an unparalleled sanctuary for professional networking and social engagement. Our heritage is built upon a foundation of membership by invitation ensuring a community of distinguished individuals who value discretion and exceptional service. Joining our leadership team means becoming a steward of this legacy fostering a culture where every member and guest is greeted with the highest standard of hospitality.

Position Summary

The Metropolitan Club is seeking a strategic collaborative and execution-oriented Communications Manager to lead the clubs communications content strategy and marketing initiatives. Partnering closely with cross-functional teams including Events Food & Beverage Membership Wellness and Hotel this role supports a wide range of programs and marketing efforts to strengthen the clubs brand drive member engagement advance key business objectives and enhance the overall member and guest experience.

The ideal candidate is an organized and proactive communicator with strong project management skills and a proven ability to transform ideas into compelling high-performing content and campaigns. We are looking for a creative problem-solver who can balance strategic thinking with hands-on execution effectively manage multiple priorities and build strong relationships across the organization to deliver meaningful results. The successful candidate is passionate about delivering exceptional member and guest experiences and thrives in a fast-paced high-standard hospitality environment.

Key Responsibilities

Manage all member-facing communications including weekly emails announcements digital content and development of marketing collateral.

Maintain and update the club website mobile app online events calendar ensuring information is accurate timely and engaging.

Design and produce promotional materials including event flyers menus brochures and other marketing assets that align with brand standards.

Manage the end-to-end production of the clubs monthly magazine publication including content development editorial coordination layout design and final print production and distribution.

Ensure brand consistency and quality standards by translating business-aligned objectives into compelling messaging and content across all member and guest touchpoints.

Coordinate and execute integrated marketing campaigns including content creation copywriting design oversight scheduling and performance reporting.

Attend Club events to capture photography and video content for use across marketing communications and social media channels.

Manage and maintain the Clubs digital asset library including photography video and branded materials.

Partner with department leaders to develop and execute communications and marketing strategies that increase member participation promote key programming and club-wide initiatives.

Maintain and optimize communication processes and workflows to enhance efficiency and ensure seamless delivery of communications.

Work directly with Marketing & PR Committee to develop content strategy and manage ongoing social media presence across Instagram Facebook and LinkedIn

Maintain a high level of professionalism and a commitment to excellence in interactions with members guests and staff representing club brand and values.

Support special projects and other duties as assigned.

Qualifications

• Bachelors degree in Communications Marketing Business Public Relations or related
• Experience in a private club hospitality or luxury service environments strongly preferred.
• Proven ability to lead and manage multiple projects simultaneously while delivering results in a fast-paced deadline-driven environment.
• High attention to detail with strong written verbal editorial and proofreading skills.
• Strong project management organizational and time-management abilities.
• Proficiency in Adobe Creative Suite Microsoft Office or similar tools.
• Experience with website content management systems email marketing platforms and CRM software (e.g. Jonas Hubspot Mailchimp or similar)
• Photography videography and content creation experience are highly desired.
• Ability to work occasional evenings weekends special events and select holidays as required.

Success in this Role

The successful candidate can independently own and execute projects from concept through completion with minimal oversight in a fast-paced member-focused environment. They are a strategic problem-solver who can translate business goals into polished impactful communications and experiences that elevate the member experience. They demonstrate strong prioritization organization and project management skills effectively managing competing deadlines while delivering high-quality results across multiple initiatives. Proactive and collaborative they anticipate needs address challenges and drive initiatives forward while ensuring alignment and shared success across departments.

Reports to General Manager

Location: On-site at Metropolitan Club

Competitive Compensation and Benefits

Annual Compensation Range: $75000 to $85000

Health Dental Vision and Life Insurance Benefits

Short- and long-term disability

401(k) Retirement Plan

Annual Employee Holiday Fund

Generous PTO plan

The Metropolitan Club is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex national origin disability veteran status and other legally protected characteristics.

Submittal Guidelines

To apply for this exciting opportunity please send a cover letter specific to the role along with your resume to Tom Schunn General Manager.

To be considered for this opportunity all cover letters and resumes should be received by June 30 2026.