Communications Manager
Naples, FL - USA
Job Summary
- Develop and implement a comprehensive communications plan for both Associations.
- Prepare weekly monthly and special communications.
- Draft emails newsletters announcements project updates and emergency notifications.
- Coordinate communication timelines for major projects Board initiatives and community events.
- Attend Master Association and Golf Association Board meetings committee meetings workshops town halls and special meetings as requested.
- Prepare Board presentations agendas informational packets and communication materials.
- Draft post-meeting communications summarizing Board actions.
- Coordinate communications related to Board-approved initiatives policy changes and capital projects.
- Assist the General Manager with presentations annual meetings and member education sessions.
- Coordinate communications separately for the Master Association and Golf Association while maintaining consistency in branding and messaging.
- Understand the governance structure and operational differences between both Associations.
- Ensure communications are directed to the appropriate audience.
- Maintain confidentiality regarding Board discussions and sensitive Association matters.
- Work with legal counsel and management when preparing governance or policy communications.
- Manage the Association website member portal Facebook digital signage and approved communication platforms.
- Create articles newsletters brochures flyers presentations photography and video content promoting the community events and capital projects.
- Develop communication plans for renovations capital improvements and community initiatives.
- Prepare FAQs timelines presentation materials and progress updates.
- Promote community events dining tournaments and social activities.
- Work with department managers to maximize participation.
- Bachelors degree in Communications Public Relations Marketing Journalism Hospitality or related field preferred.
- 35 years of communications experience preferably in a private club golf club luxury community HOA or resort.
- Experience working with Boards of Directors and volunteer committees strongly preferred.
- Excellent writing editing organization and project management skills.
- Microsoft Office (Word Excel PowerPoint)
- Canva and/or Adobe Creative Suite
- Website content management systems
- Email marketing platforms
- Social media management
- Reports directly to the General Manager/Chief Operating Officer and works closely with both Boards of Directors department heads committees consultants and Troon leadership.
- Full-time position.
- Evening and occasional weekend attendance is required for Board meetings committee meetings annual meetings member events and special community functions.
This position includes eligibility for the following benefits subject to applicable plan terms:
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
Required Experience:
Manager
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more