Communications Manager

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks

• Build the communications strategy for Fortidia US aligned with business priorities and communicate the rationale behind strategic decisions.
• Define the narrative for each brand and ensure consistency across internal and external communications.
• Design the audience and channel strategy including communication cadence and channel purpose.
• Establish communication metrics measure effectiveness and report results to leadership.
• Advise leadership on communication strategies related to growth organizational change and sensitive situations.
• Build and maintain a feedback loop with franchise owners through advisory groups and listening sessions.
• Test messaging and communication formats with franchise owners before broad distribution.
• Adapt communication plans quickly as business priorities evolve.
• Own the editorial calendar and manage the communications request process across departments.

• Own the communications calendar for franchise owners across all three brands including what is communicated to whom and when.
• Write and produce newsletters leadership updates launch announcements and other recurring communications.
• Segment communications to ensure franchise owners receive relevant and actionable information.
• Develop content featuring franchise owners their successes and best practices.
• Manage internal communications for headquarters employees including company updates leadership messages and organizational announcements.
• Lead communications for major initiatives including annual conferences product launches and organizational changes.
• Monitor communication performance through engagement metrics and franchise owner feedback to continuously improve communication effectiveness.

• Develop and execute public relations strategies including media outreach and relationship management.
• Build executive thought leadership through articles speaking opportunities podcasts and award submissions.
• Develop stories highlighting franchise owner and customer successes for media and owned channels.
• Write and manage press releases company announcements and messaging for high-profile or sensitive situations.
• Partner with marketing and social media teams to maximize earned media opportunities across owned channels.

• Bachelors degree in Communications Journalism Marketing English or a related field.
• Excellent mastery of written and spoken English.
• Minimum of 5 years experience in communications public relations journalism or a related field with strong writing responsibilities.
• Experience leading internal and external communications programs or significant experience in one with exposure to the other.
• Demonstrated success developing communications strategies and gaining leadership alignment.
• Experience defining communications metrics and reporting results to senior leadership.
• Experience working directly with franchise owners field teams dealers members or similar audiences.
• Media relations experience with a demonstrated track record of securing media coverage.
• Strong editorial judgment with the ability to write across multiple brand voices.
• Experience managing multiple brands and balancing competing stakeholder priorities.
• Proficiency with AI tools to streamline workflows and maximize efficiency.
• Franchise multi-unit or distributed network experience preferred.
• Crisis or issues communications experience preferred.
• Familiarity with email and communications platforms and interpreting engagement data preferred.
• Collaborative spirit with appreciation of diverse perspectives.
• Bold passionate tenacious and curious mindset not afraid to explore new ideas and challenge the status quo in pursuit of better solutions.

• A vibrant international environment in a continuously growing company with many professional and personal development opportunities
• Extensive training and development opportunities within the group
• A multicultural organizational structure and team.
• Competitive health and welfare offerings including; Medical Dental Vision Paid Time Off volunteer time off 401(k) with company match EAP Health Savings Accounts with company contribution.
• Hard work collaboration humanity fun and laughter. We are a small passionate driven and highly collaborative team that is fully invested in the success of our company and value contributions from each member

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

At Fortidia we empower businesses to grow through innovative marketing print and business solutions. As the parent company of leading brands like AlphaGraphics PostNet and World Options we support entrepreneurs and organizations of all sizes with the tools technology and expertise they need to succeed.

Our approach blends creativity data-driven strategy and operational excellence to deliver meaningful results for our customers and franchise partners. We are passionate about helping businesses connect with their audiences streamline their operations and unlock new opportunities for growth.

At Fortidia our people are at the heart of everything we do. We foster a collaborative forward-thinking culture where ideas are encouraged careers are developed and impact is recognized. Whether supporting local communities or driving global initiatives we are committed to making a differencefor our customers our partners and each other. We believe theres a place for everyone to grow. Whether youre just starting your career looking for your next big opportunity or ready for a change we offer a variety of roles to match your goals.

Join our team and grow with us- We invite EVERYONE to apply!