Communications Manager

The Communications Manager is responsible for supporting QTSs external communications efforts to enhance the companys brand reputation and community engagement. This role will focus on developing and executing strategic communications that promote QTSs story across key audiences including local communities stakeholders and media.
This in-house role partners closely with marketing operations public policy development teams and external agencies to create and deliver consistent compelling messaging aligned with QTSs corporate identity and mission. The Communications Manager will also support media engagement proactive storytelling and go-to-community communications related to key initiatives and data center growth.

• Develop and implement data-driven communications strategies aligned with QTSs overall goals and objectives.
• Create and manage communications content across multiple channels including press releases media materials website content company statements FAQs and storytelling assets.
• Support the development of proactive narratives and good news stories at both national and local community levels.
• Execute communications plans that support go-to-community strategies stakeholder engagement and data center launches across key markets in the U.S. and Europe.
• Partner with cross-functional teams (marketing development public policy community impact) to ensure consistent messaging and brand alignment.
• Support media relations activities including responding to inquiries coordinating interviews and assisting with proactive outreach.
• Monitor and analyze industry news community sentiment and competitive activity to identify opportunities to strengthen QTS positioning.
• Track and report on communications metrics including media coverage sentiment and engagement.
• Build and maintain relationships with key stakeholders including community leaders partners media contacts and internal teams.
• Support and attend events announcements and community engagements; develop communications materials highlighting corporate milestones and initiatives.

What You Will Need to Be Successful: (Required Qualifications Education Experience Certifications)

• Bachelors degree in Public Relations Communications Marketing Journalism English or a related field; equivalent professional experience considered.
• 58 years of experience in communications public relations or community engagement.
• Strong written and verbal communication skills including experience creating compelling content aligned with Associated Press (AP) style guidelines.

Preferred Qualifications:

• Experience in the technology infrastructure or data center industry.
• Experience supporting stakeholder or community engagement communications.
• Familiarity with media monitoring and PR tools (e.g. Cision or similar platforms).
• Experience advising stakeholders or leaders on messaging and communications approach.

Knowledge Skills and Abilities:

• Strong organizational and analytical skills with the ability to track and report on key metrics and insights.
• Ability to manage multiple projects and priorities in a fast-paced deadline-driven environment.
• Knowledge of communications and crisis response best practices.
• Excellent interpersonal skills with the ability to build relationships across all levels of the organization.
• Highly organized and detail-oriented.
• Strong service orientation and collaborative mindset.
• Proactive positive team player with the ability to support cross-functional initiatives.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The Know Your Rights Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.