Communications Manager
Birmingham, MI - USA
Job Summary
The Communications Manager plays a key role in executing NaphCares internal and external communications strategy. This role is responsible for developing compelling content managing multi-channel communication efforts and supporting organizational initiatives through clear and engaging messaging. The position partners across departments to ensure communications are timely and aligned.
Content Creation and Storytelling
- Identify and elevate stories that highlight team member achievements patient care impact and organizational values.
- Develop clear engaging and mission-aligned content for internal and external audiences including newsletters announcements blogs campaigns and leadership messaging.
- Identify and elevate stories that highlight team member achievements patient care impact and organizational values.
- Conduct interviews and gather insights from team members to support authentic storytelling.
- Adapt messaging across audiences from clinical teams to corporate staff ensuring clarity and relevance while maintaining consistency in voice tone and messaging standards.
Multi-Channel Communication Execution
- Design and deploy communications across multiple channels including email intranet text messaging and digital platforms based on audience segmentation urgency and organizational priorities.
- Manage and update internal communication platforms (e.g. intranet SharePoint) ensuring content is current and accessible.
- Develop content for Slack digital signage breakroom postings and other frontline communication tools.
- Support production and distribution of recurring communications including internal newsletters.
Communication Project Management
- Serve as a central coordination point for communication initiatives across departments.
- Manage incoming communication requests prioritization and scheduling to ensure timely execution.
- Maintain communication tracking systems and editorial calendars ensuring visibility into active and upcoming projects.
- Track project milestones approvals and revisions escalating risks or delays as needed.
- Monitor and report on communication performance metrics (e.g. engagement reach open rates) to inform strategy.
Photography Video and Audio Production
- Capture and produce visual content across facilities events and team environments to support internal communications.
- Plan shoot and edit short-form video content for multiple channels.
- Produce and manage internal podcast content including planning interviewing editing and publishing.
- Maintain a structured library of visual and audio assets aligned with brand standards.
- Repurpose multimedia content into short clips written summaries and cross-channel formats to maximize reach.
- Bachelors Degree required in Marketing Communications Public Relations or a related field
- 1 to 3 years of communications experience preferably in healthcare and/or with a government contractor
- Strong background in writing and digital content development
- Strong storyteller with the ability to translate complex information into clear engaging conten
- Experience in design creating simple visuals and graphics
- Insights-driven problem-solving skills
- Working knowledge of Microsoft Office (Word Excel PowerPoint) Canva and Adobe applications
- Highly organized with the ability to manage multiple projects and deadlines
- Highly motivated and willingness to collaborate with a team
- Ability to multi-task and manage multiple projects and deadlines
- Proactive innovative and passionate
Why Join NaphCare
NaphCare Benefits for Full-Time Employees Include:
- Health dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan beginning day one
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
If you would like to speak with me to learn more about this position and NaphCareapply directly to the position to initiate the application process and Ill be in touch.
Equal Opportunity Employer: disability/veteran
Want a better idea of what its like to work in a jailSee what our LPNs do:
NaphCare - Life as an LPN - YouTube
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Required Experience:
Manager
About Company
NaphCare is an innovative provider of correctional healthcare services in jails and prisons.