Communications ExternalMedia Relations

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Mid-level communicator who serves as a trusted advisor to business function and department leaders. This individual contributor role leads the development and execution of strategic communications programs that support business objectives strengthen reputation and drive engagement. The role primarily focuses on external communications media relations storytelling and executive visibility efforts that elevate Truists brand and showcase innovation transformation and business impact. Responsible for advancing and protecting Truists reputation and brand while promoting Truists culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Help drive the strategic communications planning process for a line of business or function.

2. Serve as a trusted communications advisor to business leaders providing strategic counsel on reputation messaging stakeholder engagement and communications opportunities.

3. Develop and lead integrated external communications campaigns that elevate Truists reputation strengthen executive visibility and showcase innovation transformation technology data and AI-driven initiatives.

4. Identify develop and execute compelling stories thought leadership content media materials executive communications and external messaging that support business priorities and market positioning.

5. Build and maintain relationships with reporters editors and industry influencers; identify proactive media opportunities; and contribute to earned media placements that advance Truists brand and business objectives.

6. Develop and manage an external editorial calendar that aligns storytelling opportunities with business priorities industry trends innovation milestones and executive visibility opportunities.

7. Identify and support speaking engagements industry conferences award submissions media opportunities and thought leadership initiatives that elevate the visibility of Truist leaders and initiatives.

8. Partner with internal stakeholders to communicate key business priorities and support leadership communications as needed.

9. Use data analytics and media insights to inform communications strategies measure effectiveness and drive decision-making.

10. Responsibly apply AI and other technology tools to improve and streamline communications work while helping translate complex technology data AI and transformation initiatives into compelling stories for external audiences.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree.
2. 7 years of relevant communications experience or equivalent advanced educational training.
3. Proven experience in creating internal/external communications strategy.
4. Strong interpersonal and relationship-building skills.
5. Ability to manage complex stakeholder environments influence others and meet tight deadlines.
6. Excellent storytelling writing and content development skills.
7. Ability to exercise independent judgement in daily decision making
8. Experience using data and analytics to drive decisions
9. Proficient in digital platforms AI tools and basic media formats.

Preferred Qualifications

1. Experience developing and executing external communications public relations media relations or reputation management strategies.

2. Demonstrated success developing pitching and securing earned media opportunities.

3. Significant agency experience supporting media relations executive visibility reputation management or corporate communications programs preferred.

4. Experience building and maintaining relationships with reporters editors analysts or industry influencers.

5. Experience leading integrated external communications campaigns from strategy through execution and measurement.

6. Experience supporting executive visibility through thought leadership programs speaking engagements conferences award submissions and media opportunities.

7. Understanding of the technology innovation business financial services and/or digital transformation media landscape.

8. Experience translating complex topics including technology AI data digital transformation engineering or operational modernization initiatives into compelling external narratives.

9. Experience supporting organizations undergoing transformation modernization innovation or large-scale business change initiatives preferred.

10. Combination of agency and in-house communications experience preferred.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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