Communications Assistant
Cincinnati, OH - USA
Job Summary
Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity innovation and a results-driven mindset.
We are seeking an enthusiastic Communications Assistant to support customer outreach promotional communication and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people communicating information clearly and developing valuable professional and customer service skills in a team-oriented environment.
- Communicate product and service information clearly and professionally.
- Help identify customer needs and provide helpful information.
- Support promotional campaigns and customer engagement activities.
- Participate in community outreach and promotional events.
- Assist with customer follow-ups and relationship development.
- Support lead generation and customer acquisition activities.
- Help prepare and organize communication and promotional materials.
- Maintain accurate records of customer interactions and outreach activities.
- Share customer feedback and questions with appropriate team members.
- Represent the company professionally during customer interactions.
- Collaborate with team members to support daily business goals.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Excellent verbal and interpersonal communication skills.
- Professional friendly and approachable demeanor.
- Positive attitude and eagerness to learn.
- Strong relationship-building abilities.
- Good organizational and time management skills.
- Comfortable interacting with customers and the public.
- Reliable adaptable and self-motivated.
- Previous communications customer service sales retail hospitality or promotional experience is a plus but not required.
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on communications and customer engagement experience
- Performance-based growth opportunities
- Ongoing mentorship and coaching