Communication Strategist

nCome join the Apple Services team offering customers worldwide the best content and experiences in music entertainment games news fitness podcasts books and audiobooks from the worlds most talented artists storytellers journalists and creators. Apple Services also help customers get the most out of their favorite devices with secure private and convenient ways to pay and manage finances; cloud storage for photos files app data and features designed to enhance security and protect privacy. Apple services include Apple Music and Shazam; Apple TV and the Apple TV app; App Store and Apple Arcade; Health and Apple Fitness; Apple News and Apple News; Apple Podcasts; Apple Books; Apple Card Apple Wallet and Apple Pay; and iCloud and iCloud. nnThe Services Employee Engagement team delivers best in class experiences communication and programs to support learning connection and community in our organization. nnThe Services Communications team as part of the Services Employee Engagement organization creates and curates content and experiences that inform and inspire build meaningful connection and community and connect our people to our business culture and one another. Were looking for a collaborative creative and results driven Communication Strategist to build and execute meaningful effective and creative global communication strategies and employee campaigns. To be successful in this role you should be high-energy strategic proactive highly-organized and possess the ability to see around corners and thrive in a fast paced complex environment often filled with addition were looking for someone who is not only a highly skilled communication strategist but someone who is also passionate about creating a positive employee experience. You are a master of crafting the strategic approach not just the tactics framing the problem and fueling teams to get to the this role you will wear many hats. You will be at different times a writer editor critical/creative thinker storyteller Keynote designer and project manager. You will help craft messaging and communication across a variety of channels including email Slack video internal website employee communication events and more. Success in this role like every role at Apple depends on the ability to build strong partnerships with internal partners and strike the right balance between strategy and execution. We are looking for someone with a strong background in internal and executive communication and experience managing employee engagement initiatives. Experience with event production content production video production and crisis communication are a plus.

As a Communication Strategist on the Service Internal Communication and Experience team you will develop lead and support innovative internal communication campaigns and programs designed to help keep our Services employees informed connected inspired and engaged. You will lead projects from concept to realization partnering closely with leaders People Business Partners business leads internal partners and various other teams. The ideal candidate strikes a balance between strategy and execution. They should be comfortable building a strategic brief for a Town Hall meeting crafting a story and messaging for a leadership presentation working with stakeholders to craft a meaningful speaker session drafting content for a monthly newsletter building plans for organizational announcements and more.

At least 6 to 8 years in employee or internal communications with 5 years working with senior executivesnExperience drafting detailed and comprehensive strategic briefs and executing successful complex communication strategies and campaigns nStrong verbal and written communication skills nProven ability to draft content and messaging for a range of internal communication channels including employee emails newsletters speaker series video Keynote presentations etcnAbility to juggle multiple projects with varying deadlines simultaneouslynAbility to work independently able to work a flexible schedule and embrace change and ambiguity enthusiasticallynDirect experience handling sensitive and confidential information with integrity and discretionnAbility to be onsite; this role is an in-person onsite positionnAvailable to work some nights and weekends as needednUp to 30% travel required; both domestic and internationaln

Ability to plan and drive projects with cross-functional teamsnExperience working with and managing creative teams (design and writing) and the creative development process preferably in an internal communication marketing or advertising agency settingnExcellent interpersonal skillsnExcellent planning organization and implementation skillsnStructured/analytical thinker with outstanding attention to detailnShown success in leading international collaborationsnInnovative with a critical/creative thinker attitudenExperience in interacting with and influencing all levels of management. Strong ability to drive action through collaboration and proactivity. Influences stakeholders at all levels to ensure the best outcomenStrong leadership with emphasis on collaboration proactive flexible can-do project and program management skills with the ability to drive multiple projects simultaneouslyn