Commercial Renewals Specialist
Job Location:
Somerville, NJ - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Were quickly growing and super excited for you to join us!
About Topsort
At Topsort we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech friendly products and AI. We believe in making advertising intuitive intelligent and genuinely cool without any of the creepy ads or cookie-obsession (well maybe just the chocolate ones). In a rapidly changing industry were on a mission to democratize monetization access for all and ensure that advertising doesnt leave any brand or seller feeling confused or overwhelmed
Today Topsort has 6 major hubs worldwide and employees in 13 countries including Menlo Park Boston Santiago Chile Sao Paulo Brazil Barcelona Spain and Sydney Australia. We are a truly global company that was born in the pandemic thats had rapid growth since out of a genius product a customer-first mentality and a hardworking team of talented individuals. Since our founding in 2021 weve gained customers in retail marketplaces and delivery apps in 40 countries and quickly approaching the #1 position in the industry.
Do you enjoy a fast-paced environment Do you like seeing your work create real-time impact being part of a rocket ship from the very beginning Lets do the unimaginable - lets make ads clean and cool again with AI and modern technology.
Why Topsort Why now
Topsort is changing the way Retail Media works. By joining our scaling team youll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide and your innovations will leave a lasting mark on the industry as a whole. Retail Media is on the verge of a new era and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now youll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If youre looking to define your career as something greater than yourself come scale with us.
What its like to work at Topsort
Our team is all about straightforward communication embracing feedback without taking it personally and fostering a super collaborative environment. Its a sports team thats hyper focused on winning collaborative internally and competitive externally - never the other way around. We thrive on working in the open lifting each other up and getting things done with a sense of urgency. Were the kind of team that loves making bold choices sharing extraordinary opinions and maintaining a 100 mph pace. No endless meetings here if it can be done today were all about getting it done today.
What is this role like
At Topsort customer relationships dont end after the deal is signed. As we continue to scale were looking for someone to own the commercial side of our existing customer relationshipsleading renewals pricing strategy procurement and commercial negotiations.
This is not a traditional Customer Success or Account Management role. Youll partner closely with Customer Success Sales Finance and Legal to ensure we retain and grow customer revenue while protecting the business. Youll be the person who is comfortable having tough commercial conversations navigating procurement and negotiating confidently with enterprise customers.
You will
- Own the commercial renewal strategy across a portfolio of enterprise customers.
- Lead pricing contract and commercial negotiations with customer stakeholders.
- Navigate procurement processes and partner with Legal and Finance to drive contract execution.
- Identify and execute commercial expansion opportunities within existing accounts.
- Partner with Customer Success to balance long-term customer relationships with strong commercial outcomes.
- Forecast renewal risk and commercial opportunities to maximize Net Revenue Retention (NRR).
- Build scalable renewal and pricing frameworks as Topsort continues to grow.
- Bachelors degree or higher preferably in Finance Economics Business Accounting Mathematics or a related quantitative field.
- 3 years of experience in B2B SaaS AdTech enterprise software or a similar commercial environment.
- Experience owning enterprise renewals commercial negotiations pricing procurement or strategic account growth.
- Proven ability to negotiate confidently with procurement teams and senior customer stakeholders.
- Comfortable discussing pricing contracts and commercial trade-offs without defaulting to unnecessary discounts.
- Experience working with Legal Finance Sales and Customer Success throughout the contract lifecycle.
- Strong commercial judgment and the ability to balance customer relationships with business outcomes.
- Highly detail-oriented analytical and organized.
- Professional confident and approachableyou know how to build trust while holding your ground.
- Thrives in a fast-paced startup where ownership and execution matter.
Do you sound like the right fit Lets dive right in!
Required Experience:
IC
About Company
AI for Auctions and New Age Ad Infrastructure – We Help You Launch & Scale your Ad Business in the Post-Cookie Era
