Commercial Project Coordinator

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance

• Serve as a primary administrative point of contact for commercial clients.
• Maintain proactive communication regarding project progress documentation scheduling billing and payment status.
• Coordinate with customers to obtain required approvals documentation and information throughout the project lifecycle.
• Provide exceptional customer service while representing SERVPROs commitment to professionalism and responsiveness.

• Assist estimators and project managers in streamlining the estimating process to accelerate billing and improve cash flow.

• Emergency services
• Initial draws
• Progress billings
• Change orders
• Final invoices

• Ensure estimates accurately reflect all approved work performed.
• Monitor estimate status and follow up to ensure timely submission and approvals.

• Ensure all project-related costs are properly captured and included within estimates for customer billing.
• Review invoices purchase orders subcontractor charges rental equipment and material costs to verify recoverability.
• Work closely with accounting and project management to minimize missed billable expenses.
• Assist in identifying billing discrepancies and opportunities to improve project profitability.

• Order project materials equipment and supplies as directed.
• Coordinate deliveries to job sites.
• Maintain communication with vendors regarding pricing availability and lead times.
• Ensure purchase documentation is complete and accurately assigned to the appropriate project.

• Maintain accurate project information within SERVPROs project management systems.
• Verify budgets costs purchase orders invoices subcontractor expenses and change orders are properly entered.
• Assist project managers in monitoring project profitability and cost tracking.
• Generate reports and assist leadership with project performance metrics.

• Support collections by assisting with invoice documentation and customer billing inquiries.
• Coordinate documentation necessary for progress payments and final payment.
• Track outstanding billing items and assist with resolution of payment issues.
• Collaborate with accounting to ensure project financial records remain accurate and current.

• Schedule meetings inspections and project-related activities.
• Maintain organized electronic project files.
• Assist with contract documentation insurance documentation and project correspondence.
• Coordinate with internal departments to ensure smooth project execution.
• Perform additional administrative duties supporting the Commercial Division as assigned.

• High school diploma or equivalent.
• 3 years of administrative project coordination construction restoration or related experience.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Excel Word Outlook Teams).
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Strong problem-solving and critical-thinking abilities.
• Customer-service oriented with a professional demeanor.

• Experience in commercial construction restoration or insurance claims.
• Experience with QuickBooks
• Experience with Xactimate estimating software.
• Familiarity with SERVPRO systems DASH or similar project management software.
• Understanding of project billing job costing and financial reporting.
• Experience coordinating commercial restoration projects.

• Strong organizational and planning skills.
• Ability to prioritize competing deadlines.
• Excellent attention to detail.
• Financial awareness and understanding of project profitability.
• Ability to work collaboratively across multiple departments.
• Strong analytical and problem-solving abilities.
• Professional written and verbal communication.
• Ability to maintain confidentiality and exercise sound judgment.

• Improve estimate turnaround times.
• Reduce delays in billing and collections.
• Ensure all billable costs are captured.
• Maintain accurate project financial data.
• Improve project profitability through administrative oversight.
• Deliver exceptional customer communication.
• Support Project Managers in efficient execution of commercial projects.
• Help maintain accurate reporting and project documentation.
• Contribute to the overall growth and operational excellence of SERVPRO Team Phillips/Smiths Commercial Division.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.