Commercial Lines Manager

Foundation Risk Partners one of the fastest growing insurance brokerage and consulting firms in the US is adding a Commercial Lines Manager to their Acentriateam in Miami Florida.

Job Summary:

The Commercial Lines Manager is responsible for overseeing the day-to-day operations of the commercial insurance team ensuring effective servicing of client accounts driving revenue growth and maintaining high standards of service delivery. This role provides leadership while also collaborating with sales teams to grow and retain the commercial book of business.

Essential Functions:

• Supervise mentor and develop a team of commercial lines account managers and support staff
• Conduct performance evaluations coaching and training to ensure professional growth
• Establish clear performance expectations and accountability metrics
• Lead team meetings and foster a collaborative high-performance culture
• Oversee servicing of commercial accounts to ensure accuracy timeliness and quality
• Manage complex or high-value client relationships
• Partner with producers/sales teams to onboard new clients and ensure smooth transitions
• Monitor retention strategies and implement improvements to enhance client satisfaction
• Ensure compliance with insurance regulations carrier guidelines and internal policies
• Optimize workflows procedures and systems to improve efficiency
• Review and approve policies endorsements renewals and coverage placements
• Analyze production reports service metrics and team workloads
• Develop and maintain strong relationships with insurance carriers
• Negotiate terms pricing and coverage solutions
• Stay informed on market trends carrier appetite and underwriting changes
• Ensure adherence to all regulatory requirements and licensing standards
• Maintain documentation and audit readiness
• Identify operational risks and implement mitigation strategies

Competencies & Qualifications:

• Strong leadership and team development skills
• Excellent communication and client relationship management abilities
• Deep knowledge of commercial insurance products and coverages
• Analytical and problem-solving skills
• High attention to detail and organizational skills
• Proficiency with agency management systems (EPIC) and Microsoft Office Suite

Education & Experience:

• 510 years of commercial insurance experience
• Prior leadership or supervisory experience required
• Active Florida 2-20 or insurance license is required
• Professional designations such as CIC CPCU or ARM (preferred)

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements management reserves the right to modify add or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical vision and dental. We offer a 401(k) with company match company paid life insurance STD LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!