Commercial Lines Account Manager

Seeking a detail-oriented and customer-focusedCommercial Lines Account Managerto join a team. This role will serve as a trusted advisor and the primary point of contact for commercial insurance clients. Responsibilities include retaining and developing client relationships ensuring a seamless experience and delivering tailored insurance solutions that meet business needs. The ideal candidate should have a proactive attitude excellent communication skills and a passion for providing outstanding service.

• Manage a portfolio of commercial insurance accounts acting as the primary point of contact for clients.
• Build and maintain strong client relationships by addressing inquiries and delivering service in a timely manner.
• Collaborate with producers and underwriters to design and implement customized insurance solutions for business clients.
• Review and update client accounts to ensure appropriate coverage recommending changes as needed.
• Assist with client renewals endorsements and mid-term policy adjustments ensuring accuracy and compliance.
• Identify opportunities to cross-sell additional insurance products and services that align with clients requirements.
• Prepare and present proposals coverage summaries and policy documentation.
• Keep up to date with industry trends market conditions and changes in insurance policies and regulations.
• Ensure all documentation communication and transactions comply with company standards and regulatory guidelines.
• Participate in team meetings training opportunities and professional development initiatives.

• Proven experience as an Account Manager preferably in commercial lines or the insurance industry.
• Strong knowledge of commercial insurance products coverage and industry regulations.
• Exceptional interpersonal and communication skills with the ability to engage confidently with clients and colleagues.
• Excellent organizational and time-management skills with the ability to handle multiple priorities and meet deadlines.
• Detail-oriented and goal-driven with strong problem-solving and analytical skills.
• Proficiency in using insurance-related software and tools as well as Microsoft Office Suite (Word Excel Outlook etc.).
• Holds an active P&C (Property and Casualty) insurance license.
• High school diploma or equivalent required; Bachelors degree in business finance or a related field is a plus.

• Competitive compensation and comprehensive benefits package.
• Ongoing learning opportunities and career advancement in a supportive environment.
• Work with an experienced team dedicated to delivering exceptional client service.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

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