Remote Part Time Commercial Insurance CSR

Remote Part Time- Commercial Insurance CSR

Seeking a dedicated and experienced Account Manager/Office Manager to join a team. This role is pivotal in maintaining and growing small commercial insurance accounts while ensuring the smooth operation of an office. The ideal candidate will be a self-starter with a strong background in Commercial Property & Casualty (P&C) insurance and a passion for delivering exceptional service.

• Base Salary: Hourly estimated 20 hours/ a week. $20/hour
• Benefits:
  • Health dental vision and life insurance options
  • Equipment provided for remote work (laptop monitor accessories and VoIP phone system)

• Manage and service a book of small commercial insurance accounts totaling approximately $1 million in premium and $150000 in revenue.
• Quote new and renewal business with carriers such as Hartford Hanover Travelers Chubb Progressive and others.
• Collaborate with wholesale and surplus lines brokers including RPS Amwins TAPCO and CRC.
• Serve as the primary point of contact for clients ensuring their needs are met with professionalism and efficiency.
• Oversee office operations ensuring smooth day-to-day functionality.
• Act as a liaison between clients and the Printing Industry Benefits Trust (PIBT) for health dental and vision insurance programs.
• Conduct outreach during the open enrollment period (October-December) and provide ongoing support throughout the year.
• Participate in system training and take initiative to improve agency processes.

• Licenses/Certifications: Active Property & Casualty (P&C) license is required.
• Experience: Minimum of 2 years of experience in Commercial P&C insurance.
• Technical Skills: Familiarity with Applied TAM software is preferred (training will be provided).
• Soft Skills:
  • Self-starter with the ability to work autonomously.
  • Strong initiative and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Detail-oriented with strong organizational skills.
  • Ability to adapt and thrive in a laid-back yet professional work environment.

#LI-RM10