Commercial Insurance Account Manager

Seeking a motivated and detail-oriented Commercial Insurance Account Manager responsible for building and maintaining strong client relationships managing a portfolio of commercial insurance accounts and ensuring client satisfaction. This role involves providing tailored solutions to meet clients unique insurance needs through exemplary customer service.

• Serve as the primary point of contact for assigned commercial insurance accounts ensuring a positive client experience from onboarding to policy renewal.
• Build and nurture relationships with clients carriers and internal stakeholders to foster trust loyalty and long-term partnerships.
• Collaborate with clients to assess their risk exposure identify coverage needs and recommend appropriate insurance products.
• Prepare review and process insurance applications renewals endorsements and other policy documentation in a timely and accurate manner.
• Liaise with underwriters and carriers to negotiate policy terms premiums and endorsements.
• Provide regular policy reviews to ensure coverage aligns with clients goals and evolving needs.
• Assist clients in navigating claims processes advocating for favorable outcomes as necessary.
• Maintain thorough and organized records of client interactions policy details and correspondence.
• Stay updated on industry trends insurance products and regulatory changes to provide informed guidance to clients.

• Education: Bachelors degree in Business Finance Insurance or a related field is preferred but not required. Equivalent work experience will be considered.
• Experience: Minimum 2 years of experience as an account manager customer service representative or similar role in the insurance industry (preferably commercial insurance).
• Licenses: Current Property & Casualty Insurance License is required.
• Technical Skills: Proficiency in insurance management software CRM tools and Microsoft Office Suite.
• Client-Focused: Strong aptitude for client relations and ability to provide exceptional service in a fast-paced environment.
• Communication: Excellent verbal and written communication skills with the ability to explain complex insurance concepts clearly and effectively.
• Problem-Solving: Proven ability to assess and resolve client issues in a calm solution-focused manner.
• Time Management: Organizational skills with the ability to manage multiple tasks prioritize workload and meet deadlines.
• Teamwork: A collaborative mindset with a willingness to mentor team members and contribute to collective success.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

#LI-DD3