Commercial Banking Client Representative Equipment Finance
Job Location:
Marshall, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things learn new skills and discover what you excel atall from Day One.
Are you passionate about delivering exceptional client experiences and building strong business relationships Do you thrive in a fast-paced environment where no two days are the same If so we invite you to explore an exciting opportunity with U.S. Banks Equipment Finance Client Support team.
As a Commercial Banking Client Representative you will serve as a trusted partner to commercial banking clients helping them navigate inquiries resolve issues and deliver seamless support that strengthens long-term relationships. This role offers the opportunity to make an immediate impact while developing valuable expertise in commercial banking and equipment finance operations.
Why Join Our Team
Our Equipment Finance Client Support team plays a critical role in supporting clients and customers across the business. Due to continued growth internal promotions and evolving business needs were building a strong pipeline of talent for current and future opportunities. Youll join a collaborative team where your ideas problem-solving skills and client focus are valued and where there are opportunities to grow your career within U.S. Bank.
This is an opportunity to join a team that serves as the primary daily contact for commercial banking clients helping businesses receive the support they need while building trusted relationships that drive client satisfaction and retention.
What Youll Do
Serve as the primary day-to-day contact between commercial banking customers and U.S. Bank.
Maintain and expand client relationships by providing exceptional customer support and service.
Research and resolve invoicing questions account inquiries and client concerns.
Process invoice adjustments modifications and related requests accurately and efficiently.
Navigate multiple systems and resources to investigate issues and identify solutions.
Work proactively to identify potential problems compliance concerns and customer needs.
Partner with internal teams to ensure timely resolution of client requests.
Identify products and services that may meet customer needs and support relationship growth.
Develop working knowledge of assigned business areas and client accounts through regular interaction and execution of departmental processes.
Manage multiple priorities while delivering a high-quality client experience.
Communicate primarily through email while also supporting phone interactions as needed.
What Makes Someone Successful in This Role
Were looking for professionals who are naturally curious adaptable and customer-focused. The most successful team members are strong communicators who enjoy solving problems learning new systems and helping clients navigate complex questions.
You may be a great fit if you:
Enjoy building relationships and providing outstanding client service.
Communicate clearly and professionally through both written and verbal channels.
Can think critically and solve problems independently.
Thrive in a fast-paced environment with multiple priorities.
Learn new systems and processes quickly.
Have strong organizational skills and attention to detail.
Are comfortable working across multiple applications and technology platforms.
Take ownership of customer concerns and work proactively to identify solutions.
Schedule: Monday - Friday between 7am-5pm CST
Location: 3 days in Marshall
This role has multiple levels open. The successful candidate will be hired for the level of the position that aligns with their experience.
Commercial Banking Client Rep 2
Basic Qualifications
High school diploma or equivalent
Two to four years of experience in financial services industry
Commercial Banking Client Rep 3
Basic Qualifications
Associates degree or equivalent work experience
Three to five years of experience in financial services industry
Preferred Skills/Experience
Excellent verbal written and interpersonal communication skills
Excellent customer service and problem resolution skills
Proficient computer skills especially Microsoft Office applications
Experience with department-specific systems
Thorough knowledge of departmental and bank products and services
Location Expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical dental vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.94 - 26.82U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and/or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
Unclear Seniority
About Company
Experience personalized banking services for your unique needs with U.S. Bank - Checking, credit cards, home loans & convenient online banking. Member FDIC.
