Commercial Account Manager
Job Location:
Chelsea, MI - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Commercial Account Manager
About Site
Catalents Chelsea Massachusetts site (Greater Boston area) specializes in inhalation and oral drug development and manufacturing withexpertisein spray dry dispersion dry powder inhalers and bioavailability enhancement technologies. The site supports programs from development through commercial manufacturing and serves as a key part of Catalents global oral and specialty delivery network.
Position Summary
We have an opportunity for a Commercial Account Manager to join our team and act as the primary site contact for assigned customer this role you will ensure customer satisfaction by managing the commercial process and driving continuous improvement. You will build strong relationships with key stakeholders and provide a consistent experience while promoting the Catalent brand. This position is ideal for someone who enjoys working in a fast-paced environment and values collaboration and accountability.
Shift:Monday Friday 1stshift
Location:100%onsiteat our facility in Chelsea MA
The Role
Serve as the primary commercial contact for assigned customer accounts acting as the voice of thecustomerand ensuring successful execution of commercial manufacturing programs.
Partner with customers operations planning finance quality and supply chain teams to align forecasts demand plans and production requirements.
Lead onboarding and integration of new commercial clients as programs transition from development and PPQ into routine commercial manufacturing.
Develop and implement scalable account management forecasting and planning processes to support the sites continued commercial growth.
Drive cross-functional communication issue resolution and strategic relationship management while balancing customer expectations with operational capabilities.
Performadditionalduties as needed.
Candidate MinimumRequirements
Bachelors Degree is.
Minimum of3 years of experience in commercial account management strategic account management commercial operations customer-facing operations supply chain planning orrelatedclient-facingroles.
Experience managing customer relationships and coordinating across multiple internal stakeholders ina manufacturing CDMO pharmaceutical life sciences orothercomplex operationalenvironment.
Experience supporting forecasting demand planning SIOP/S&OP or commercial execution activities.
Strong communication relationship-building and cross-functional collaboration skills.
Demonstrated ability to manage multiple priorities solve problems andoperateeffectively in a fast-paced evolving environment.
Proficiencywith Microsoft Office applications; experience with ERP systems preferred.
Preferred Skills & Background
Experience in pharmaceutical manufacturing CDMO/CMO life sciences or other regulated manufacturing environments.
Experience owning customer forecasts and aligning demand with operational capacity.
Participation in SIOP/S&OP processes or similar integrated business planning activities.
Experience developing improving or implementing business processes in a growing organization.
Knowledge of PPQ commercial manufacturing inhalation products oral solid dose (OSD) or related pharmaceutical operations is preferred but not.
Experience with inhalation spray drying or OTC products is a plus.
Compensation
Theanticipatedsalary range for this position in Massachusetts is$90000 $120000plus eligibility fora bonus. The final salary offered to a successful candidate may vary and will be dependent on several factors that may include but are not limited to the type and length of experience within the job type and length of experience within the industry skillset education business needs etc. Catalent is a multi-state employer and this salary range may not reflect positions that work in other states.
Why you should join Catalent
Opportunity to play a key role in driving growth within a global CDMO leader.
Competitive compensation package including incentive opportunity.
Day-one medical dental and vision coverage.
401(k) with companymatch.
Tuition reimbursement and professional development opportunities.
Generous paid time off and holiday schedule (152 hours 8 holidays.)
Collaborative mission-driven culture focused on improving patient outcomes worldwide.
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability you may submit your request by sending an email and confirming your request for an accommodation and include the job number title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment bank details photocopies of identification social security number or other highly sensitive personal information during the offer process and we NEVER do so via email or social media. If you receive any such request DO NOT respond it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.
Required Experience:
IC
About Company
Providing CDMO services, delivery technologies and manufacturing solutions to develop pharmaceuticals, biologics and consumer health products.
