Collections Analyst II
Job Location:
La Crosse, WI - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including TraneandThermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday work onsite with your colleagues. Fridays choose your work location balancing what your work requires.Whats in it for you:
Be a part of our mission! As a world leader in creating comfortable sustainable and efficient environments its our responsibility to put the planet first. For us at Trane Technologies sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.
Trane Technologies in La Crosse WI is hiring a Collections Analyst for its Finance team. The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers primarily within the Customer Centers. This position will drive collection results to achieve business unit and enterprise targets for a customer base of approximately 1400 to 1600 accounts. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maximize collections. This candidate must possess excellent verbal and written communication skills and express themselves in a professional manner.
Thrive at work and at home:
Benefitskick in onDAY ONEfor youandyour family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
Family building benefitsinclude fertility coverage and adoption/surrogacy assistance.
401Kmatchup to 6% plus an additional 2% core contribution up to8%company contribution.
Paid time offincluding in support ofvolunteerandparental leaveneeds.
Educational and training opportunities through company programs along withtuition assistanceandstudent debt support.
Learn moreabout our benefitshere!
What you will do:
Responsible for using availablecollectionsoftware tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
Ensurestimely and accurate responses to customer inquiries questions documentation issues billing errors payment application errors disputes program changes new sale requests and opportunities.
Proactively contact customers concerning collections of past due receivables and determine reasons for non-payment. Makedecisionto placeaccounton credit hold when the situation arises.Additionallyprovide phone support by handling incoming calls from sales offices and customers on a variety of items.
Monitors assigned portfolio of customers to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved credit lines. Recommends changes to the existing credit line where warranted. Prepares and recommendsover lineapproval requests and approves within their Level of Authority. Run DNB reports and call for credit references as needed to support creditdecision.
Promotenegotiateand sell automated/pre-payment options to customers.
What you will bring:
High School Diploma required. BS/BA in Finance Accounting or other Business degree preferred.
1-3 years experience in collections or customer service role manufacturing industry preferred. Related work experiences with risk analysis and receivablecollectiona plus.
Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel sales representatives commercial offices plants and customers.
Must be able to prioritize work dailyweeklyand monthly to achieve or exceed stated collection metrics.
PC literacy and basic Microsoft Office literacy required.
Annual Base Salary Range or Hourly Base Pay Range:
$45821.66 - $64224.99Compensation Type:
Exception HourlyIncentive Eligible:
NoSales Commission Eligible:
NoDisclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.
Safety Sensitive Role:
NoThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.
Required Experience:
IC
About Company
Welcome to Trane Technologies. As a world leader in creating comfortable, sustainable, and efficient environments, we are putting the planet first.
