Collection Specialist
Addison, TX - USA
Job Summary
- Manage an assigned portfolio of customer accounts and follow up on past-due balances through phone email and other communication methods.
- Research and resolve invoice discrepancies payment issues and customer disputes in partnership with Sales and Customer Service.
- Maintain accurate account records and document collection activity customer commitments and account status.
- Partner with the Credit Analyst and Sales team to resolve issues and support timely collections.
- Monitor customer accounts to identify potential payment issues and take appropriate follow-up action.
- Assist with month-end reporting and provide data related to collections and accounts receivable.
- Support company goals for accounts receivable aging and DSO.
- Perform other related responsibilities as assigned.
- High school diploma or GED required; Associates degree in Accounting or related field preferred or equivalent combination of education and experience.
- 2 years of collections accounts receivable or related experience.
- Strong verbal and written communication skills with the ability to professionally handle customer payment discussions.
- Excellent problem-solving and organizational skills with strong attention to detail.
- Ability to manage multiple accounts priorities and deadlines in a fast-paced environment.
- Proficiency with Microsoft Office including Excel Word and Outlook.
- Strong customer service skills and the ability to build positive relationships while effectively pursuing payment.
- Medical dental and vision insurance
- 401(k)
- Company-paid life insurance
- Short- and long-term disability
- Tuition reimbursement
- A collaborative team-oriented work environment
- Opportunities for career development and advancement
Equal Opportunity Employer including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process please contactemailprotectedto request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhereaquĂ). Sun-Source Privacy Policy
Required Experience:
IC
About Company
As one of North America's leading distributors for mobile and industrial applications, our solutions-based approach supports OEM & MRO customers with their needs in fluid power, fluid process, fluid conveyance, industrial supplies, and service & repair capabilities.