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Collection Specialist

SunSource


Job Location:

Addison, TX - USA

Monthly Salary: Not provided by the employer
Posted: 10 August 2026 (30+ days ago)
Application Deadline: 24 November 2026
Vacancies: 1 Vacancy

Job Summary

SunSource and its family of companies represent 270 locations and 4000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power Fluid Process Fluid Conveyance Automation General Industrial Components and Industrial Repair.

The Collections Specialist is responsible for managing customer accounts receivable by contacting customers regarding past-due balances resolving invoice issues and partnering with Sales Customer Service and Credit to support timely payment. This role helps maintain strong aging and DSO performance while providing professional customer-focused service.
Essential Functions
  • Manage an assigned portfolio of customer accounts and follow up on past-due balances through phone email and other communication methods.
  • Research and resolve invoice discrepancies payment issues and customer disputes in partnership with Sales and Customer Service.
  • Maintain accurate account records and document collection activity customer commitments and account status.
  • Partner with the Credit Analyst and Sales team to resolve issues and support timely collections.
  • Monitor customer accounts to identify potential payment issues and take appropriate follow-up action.
  • Assist with month-end reporting and provide data related to collections and accounts receivable.
  • Support company goals for accounts receivable aging and DSO.
  • Perform other related responsibilities as assigned.
Experience Education and Skills
  • High school diploma or GED required; Associates degree in Accounting or related field preferred or equivalent combination of education and experience.
  • 2 years of collections accounts receivable or related experience.
  • Strong verbal and written communication skills with the ability to professionally handle customer payment discussions.
  • Excellent problem-solving and organizational skills with strong attention to detail.
  • Ability to manage multiple accounts priorities and deadlines in a fast-paced environment.
  • Proficiency with Microsoft Office including Excel Word and Outlook.
  • Strong customer service skills and the ability to build positive relationships while effectively pursuing payment.
Why SunSource
  • Medical dental and vision insurance
  • 401(k)
  • Company-paid life insurance
  • Short- and long-term disability
  • Tuition reimbursement
  • A collaborative team-oriented work environment
  • Opportunities for career development and advancement
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC


About Company

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As one of North America's leading distributors for mobile and industrial applications, our solutions-based approach supports OEM & MRO customers with their needs in fluid power, fluid process, fluid conveyance, industrial supplies, and service & repair capabilities.

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