CLPL Insurance CSR

The Jonus Group


Job Location:

Atlanta, GA - USA

Monthly Salary: Not Disclosed
Posted on: 15 days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Licensed Customer Service Representative (CSR)

Job Summary

Seeking a dedicated and professional Licensed Customer Service Representative (CSR) to join a team. This role involves servicing a diverse portfolio of Personal Lines (PL) and Commercial Lines (CL) insurance is an excellent opportunity for a motivated individual to contribute to a dynamic and client-focused environment.

Compensation Package

  • Base Salary: $40000 annually
  • Bonus Incentives: Additional bonuses tied to retention percentages of the client book

Responsibilities

  • Provide exceptional customer service to a diverse client base with a focus on Korean-speaking customers.
  • Manage and service a mix of Personal Lines (PL) and Commercial Lines (CL) insurance accounts.
  • Address client inquiries resolve issues and ensure a seamless customer experience.
  • Maintain and grow client relationships by delivering timely and accurate information.
  • Ensure compliance with all state licensing requirements and company policies.
  • Collaborate with internal teams to meet client needs and achieve retention goals.

Qualifications/Requirements

  • Must hold a valid Georgia (GA) insurance license.
  • For Florida-based candidates a 4-40 or 2-20 P&C license is acceptable provided the candidate is also licensed in Georgia.
  • Fluency in Korean (verbal proficiency is mandatory).
  • Previous experience in customer service preferably within the insurance industry.
  • Strong communication and interpersonal skills.
  • Ability to work in-office at Pembroke Pines/Miami Florida or Lawrenceville Georgia or remotely if meeting licensing requirements.
  • Proven ability to manage and retain a client book effectively.

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Job DescriptionLicensed Customer Service Representative (CSR)Job SummarySeeking a dedicated and professional Licensed Customer Service Representative (CSR) to join a team. This role involves servicing a diverse portfolio of Personal Lines (PL) and Commercial Lines (CL) insurance is an excellent opp...

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