Cloud PC Admin (Korean Bilingual)

• Manage MS Azure cloud environments in accordance with company security guidelines
• Day-to-day activities that provide support to our clients related Azure VDI O365 and general IT issues
• Troubleshoot Windows OS base laptops wired/wireless LAN Cloud service and any other office IT related device.
• Configuration maintenance and optimization of the Office 365 suite within the organization
• Troubleshoot incidents identify root causes fix and document problems and implement preventive measures
• Provides all level of technical supports for the customers
• Coordinate with HQ for projects
• Managing IT help desk team and evaluate performance
• Develop daily weekly and monthly reports on help desk teams productivity

Qualifications :

Minimum Qualifications:

• Related bachelors degree; or 34 years related experience and / or training; or equivalent combination of education and experience
• 34 years of experience in enterprise helpdesk environment or Information Technology
• Strong troubleshooting methodology is required
• Individual must possess a broad knowledge of enterprise equipment
• Knowledge in Enterprise AD environment
• Experience in Microsoft Azure VDI Microsoft O365 suite
• Great Communication and presentation skill and must be a team player.
• The position will require traveling weekend work and after hours work time to time to respond urgent 
• issues.
• Fluent in Korean/English

Preferred Qualifications:

• Microsoft Certified Professional (MCP) 
• Security 
• CCNA 
• Proficient knowledge and understanding of MS Office and other standard software.
• Proficient knowledge and understanding of MS Azure and O365
• Understanding of Active Directory and Windows System Infrastructures

Additional Information :

*Occasional travel (less than 5%) may be required*

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time