Cloud Citrix Analyst
Job Location:
Irving, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
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This role is responsible for supporting operating and optimizing the companys Citrix virtual application and desktop environments across a hybrid infrastructure footprint including on prem data centers colocation facilities and public cloud.
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This role supports Citrix DaaS/CVAD NetScaler/ADC access services and underlying compute platforms such as VMware virtualization hyperconverged infrastructure (HCI) and Google Compute Engine (GCE) as a cloud native hypervisor.
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Provide operational support for Citrix DaaS/CVAD and virtual desktop/application environments across on prem and Google Cloud platforms.
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Support on prem infrastructure including VMware ESXi/vCenter environments that underpin Citrix and application workloads.
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Support hyperconverged infrastructure (HCI) platforms assisting with capacity planning performance troubleshooting and lifecycle activities.
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Support cloud native compute platforms including Google Compute Engine (GCE) for Citrix hosted and supporting workloads.
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Administer and support Citrix components including Delivery Controllers StoreFront Citrix Cloud Connectors Provisioning Services (PVS) Machine Creation Services (MCS) and Workspace.
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Support NetScaler/ADC and gateway components for secure access load balancing and traffic management.
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Monitor system health performance and availability; respond to incidents and service requests following established procedures.
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Perform root cause analysis and participate in incident problem and change management processes using ServiceNow.
