ClinicPractice Assistant, Endocrinology
Newton, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
We are seeking a full-time 40-hour Clinic/Practice Assistant to join our Endocrinology and Diabetes team in Newton! This onsite position will be 8:00am- 4:30pm Monday through Friday located in an outpatient setting on the Newton-Wellesley Hospital main campus (2014 Washington Street Newton MA). We offer free parking!This robust team helps people with diabetes and hormonal disorders to successfully manage their conditions. Patients receive state-of-the-art diabetes treatment through our teams advanced and effective addition we treat General endocrinology Osteoporosis and Thyroid disorders and tumors.
We are seeking a candidate with Epic experience and at least 2 years of front desk experience in a medical office. The ideal candidate will have experience checking patients in and out collecting copayments answering a high volume of phone calls scheduling appointments and providing excellent customer service!
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under minimal supervision. Performs administrative duties related to patient visits including scheduling check-in and check-out duties (performs all duties of the other levels at the highest proficiency level). Actual job duties may vary by Department.
Does this position require Patient Care No
Essential Functions:
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments.
-Process patient billing forms and scan documents to patient medical records/LMR.
-Acts as Super User for scheduling registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. surgical scheduling schedule changes/blocking) at a more advanced competency level.
-Provides functional guidance to Office and Practice Assistants.
-In conjunction with the Supervisor oversees the daily activities of practice staff.
-May be required to accept co-payments.
-Handles screens and/or takes messages related to prior authorizations provider questions prescription refills and test results.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Experience
Office experience 3-5 years required
Additional Job Details (if applicable)
At Mass General Brigham our employees are our most important resource. We are committed to ensuring employees have access to a benefits package that is comprehensive contemporary and highly competitive. We offer a full range of benefits that meet the needs of you and your family including programs to support your health financial well-being and life.
Offerings include:
Medical dental and vision insurance
A robust retirement savings program
Generous paid time off
Tuition assistance and professional development support
And other perks!
Come be a part of the worlds most powerful force in medicine where every role is important in changing lives!
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/HourlyGrade
4EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.