Clinical Supervisor- MCI

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938 BHN has helped individuals families and communities thrive through compassionate high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state we are currently seeking a Clinical Supervisor to join our Mobile Crisis Intervention (MCI) team and help advance our mission of empowering people to live healthier more fulfilling lives.

What We Offer:

• Purpose-Driven Work Make a meaningful impact in the lives of individuals families and communities throughout Western Massachusetts.
• Professional Growth Access ongoing training mentorship career development and advancement opportunities across one of the regions largest behavioral health organizations.
• Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork.
• Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more.
• Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide regularly scheduled staff-centered individual clinical supervision and document supervision in accordance with BHN guidelines.
• Guide clinicians in delivering timely trauma-informed culturally responsive crisis assessments interventions and stabilization services for adults youth and families.
• Provide clinical consultation and oversight for high-acuity and high-risk situations including risk assessment safety planning level-of-care decisions and diversion from unnecessary emergency department or inpatient care.
• Help clinicians establish professional-development goals monitor progress and connect them with training and resources that strengthen crisis-service competencies.
• Assess clinicians core competencies at onboarding and defined milestones providing feedback and support that promotes growth toward independent practice.
• Monitor caseloads response and stabilization timeframes schedules productivity documentation quality and timeliness service utilization and other performance expectations.
• Review and sign required clinical documentation and support compliance with BHN CBHC MassHealth payer regulatory HIPAA 42 CFR Part 2 and ethical standards.
• Provide crisis assessments short-term stabilization interventions care coordination and other direct clinical services as assigned.
• Collaborate with MCI team members CBHC services emergency departments first responders families schools providers and community partners to coordinate care and safe transitions.
• Participate in clinical consultation program meetings training quality-improvement activities and incident or risk-review processes while maintaining required licensure and continuing education.

Who You Are:

• Masters or doctoral degree in Social Work Counseling Psychology or another eligible behavioral health field required.
• Current independent clinical license in Massachusetts such as LICSW or LMHC required.
• Clinical experience in crisis services mobile crisis intervention emergency services stabilization or another high-acuity behavioral health setting required.
• Strong clinical judgment and demonstrated skill in risk assessment safety planning crisis intervention level-of-care determination and care coordination.
• Knowledge of CBHC Mobile Crisis Intervention MassHealth crisis-service models medical necessity and payer documentation expectations preferred.
• Ability to coach clinicians provide constructive feedback and support professional growth and high-quality crisis practice.
• Cultural responsiveness and the ability to work effectively with individuals and families from diverse backgrounds during complex and stressful situations.
• Excellent verbal and written communication organization collaboration and technology skills including proficiency with electronic health records telehealth email and common office tools.

We Hire for HEART!

Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference wed love to hear from you.

Salary Range: $80000-$87000

Required Experience:

Manager