Clinical Services Manager (RN)

Habitat Health empowers older adults to experiencemore gooddays in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE) we provide comprehensive medical care along with support for daily needs such as meals transportation andinhomeassistance. We deliver coordinated clinical and social care in our centers and directly in participants homes creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable affordable PACE model to meet the growing and complex needs of aging populations ourmissiondrivencare teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates Kaiser Permanente and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more visit .

Estimated Start Date:11/2/2026

Role Scope:The Clinical Services Manager (CSM) is a key leadership role within the Habitat Health PACE Center responsible for overseeing the nursing and clinic teams to ensurehighqualityparticipantcenteredcare. Reporting to the Center Executive Director the CSMoverseesclinic operationsand outcomeswhile providing guidance and support to RNs in their case management responsibilities and their work as members of the interdisciplinary team (IDT). This role partners closely with the Center Manager/Director to ensure the overall success of the Center. Depending on Center census and structure the CSM may also overseeadditionalmembers of the IDT.

Core Responsibilities & Expectations for the Role

• Provide clinical leadership and oversight to members of the Interdisciplinary Team (IDT) and clinic staff ensuring highquality participantcentered care.

• Ensure clinical competency of direct reports through skills checks coaching mentoring performance management and ongoing professional development.

• Lead onboarding training and continuing education for nursing and clinic team members tomaintainhigh standardsof care and regulatory compliance.

• Monitor and ensure adherence to clinic and IDT service level agreements (SLAs) regulatory timelines and documentation requirements.

• Oversee care transitions across settings (hospital skilled nursing facility home etc.) coordinating with the clinical team Medical Director and other center leadersto ensure continuity and safety.

• Drive achievement of key performance indicators (KPIs) through effective planning workflow optimization participation in weekly tactical and monthly operating reviews and provide support with quality initiatives for the Center.

• Maintain compliance with PACE DHCS and CMS regulationsfor audit readiness of the clinic med room and lab room;including audit preparationmonitoringareas of noncompliance and implementing corrective action plans.

• Support clinic operations by addressing staffing needs workflow issues and operational barriers escalating whenappropriate.

• Provide direct clinical care as needed including triage emergency response wound care medication and vaccine administration home care support and participant education.

• Perform other related duties as assigned to ensure smooth clinic and Center operations.

Required Qualifications:

• Active and unrestricted Registered Nurse (RN) license in the state of practice.

• Three (3) to five (5) years of clinical leadership experience withdemonstratedability to lead teams and drive performance across multiple workflows.

• Proven ability to supervise and develop clinical staff including nurses medical assistants and frontline supervisors.

• Strong decisionmaking and prioritization skills with experience implementing scalable processes in a fastpaced clinical environment.

• Advanced communication and relationshipbuilding skills with the ability to build trust foster accountability and collaborate effectively across interdisciplinary teams.

• Experience working with complex geriatric populations including individuals with multiple chronic conditions functional limitations and behavioral health needs.

• Knowledge of clinical quality standards regulatory requirements and compliance expectations relevant to PACE or similar valuebased care models.

• Certified in CPR/BLS.

• Aligns with our purpose and our values and is excited about living those out in daily practice

• Ability to thrive in a fast-paced evolving environment with comfort navigating ambiguity adapting quickly and contributing to continuous improvement

• Strong learning and growth mindset including seeking feedback engaging in healthydebateand using data and curiosity toinform decisions.

• Acts with integrity and ownership considering the broader organizational impact doing the right thing and following through to deliver results.

Nice to have:

• Bachelors Degree in relevant field

• Experience supporting or overseeing care coordination case management or interdisciplinary team (IDT) processes preferred.

Essential Functions & Physical Requirements

The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Team members in this role may be expected to:

• Work in healthcare administrative community or remote environments depending on role needs.

• Communicate effectively with participants caregivers team members and other stakeholders in person by phone and through electronic systems.

• Remain stationary and/ormove aboutfor extended periods consistent with job duties.

• Operate standard office equipment and/or clinical tools (e.g. computers phones medical devices documentation systems).

• Travel between work sitesorcommunity locations as needed.

• Follow safety procedures infection control protocols and use personal protective equipment (PPE) whenrequired.

• Perform tasks that may involve bending reaching lifting orassistingparticipants depending on role responsibilities.

• Lift carry push or pull supplies equipment or materials typically up to 2550 pounds withassistanceor mechanical aids depending on job duties and role responsibilities.

Compensation:

The anticipated base salary range for this position is $135000 -$155000and is bonus eligible.

The final compensation offered will bedeterminedbased on factors including but not limited to the candidates qualifications skills experience education certifications geographical location and business needs.

In addition this position is eligible for a comprehensive benefits package including medical dental and vision insurance;paid parental leaveshort- and long-termdisability coverage; life insurance; flexible spending accounts; a 401(k) savings planthat includes a match; paid time off; and companypaid holidays.

At-Will Employment

Employment with Habitat Health is at-will. This means that either the employee or the employer mayterminatethe employment relationship at any time with or without cause and with or without noticesubject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment express or implied or to alter the at-will nature of employment.

Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company.

Vaccination Policy including COVID-19

To helpmaintaina safe environment for our participants and team members Habitat Healthmaintainsvaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.

Habitat Health will consider requests for reasonable accommodation based on an applicants disability medical condition orsincerely heldreligious belief practice or observancein accordance withapplicable law.

As a condition of employment team members are expected to comply with all applicable infection control protocols personal protective equipment (PPE) requirements and vaccination requirements associated with their role and work location and to the extent required by law and as permitted in the applicable jurisdiction.

Our Commitment to Equal Opportunity and Inclusion

Habitat Health is an Equal Opportunity Employer committed tothe principles of equal opportunity and decisions at Habitat Health are based on qualifications merit and business needs. We do not discriminate on the basis of race color religion creed sex gender (including pregnancy childbirth breastfeeding and related medical conditions) gender identity gender expression sexual orientation marital status registered domestic partner status age national origin ancestry citizenship military or veteran status physical or mental disability medical condition genetic information reproductive health decision-making or any other characteristic protected by applicable federal state or local law.

Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs practices or observances that require accommodation.

If you requirea reasonableaccommodation toparticipatein the application or interview process perform the essential functions of a position or receive other employment benefits and privileges please contact us at.

We encourage individuals from all backgrounds to apply even if their experience does not align perfectly with every qualification listed.

E-Verify Participation Notice

Habitat Healthparticipatesin E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completedthe FormI-9and to the extentpermittedbyapplicable law.

Habitat Healthcomplies withall federal and state employment eligibility verification requirements.

Beware of Scams and Fraud

Habitat Health is committed to protecting job seekers from recruitmentscams. Please ensure that yousubmitapplications only through Habitat Healths official careers website or authorized job boards.

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @. Habitat Health will never ask applicants to pay feespurchaseequipment or provide sensitive financial information as part of the recruiting or hiring process.

If you receive suspicious communications claiming torepresentHabitat Health we encourage you to exercise caution and independently verify the communication before responding.

If you believe you have been the victim of a recruitmentscamor fraudulent job posting please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at .