Clinical Manager

Polk County is looking for a Behavioral Health Clinical Manager whos excited about leading teams improving programs and making a real impact in the this role youll support staff and guide clinical care and work with a diverse team to help shape the future of our behavioral health services. Youll make sure clients receive high quality person centered care and youll collaborate closely with both internal teams and community partners to keep services connected integrated and effective. If you enjoy coaching others improving systems and using your clinical background to support recovery and wellness this role might be a great fit.

• Plans and facilitate team meetings with behavioral health and primary care teams to promote collaboration in providing quality of care as well as provide opportunities for ongoing education and training.
• Assists in establishing and monitoring process and outcome measures for assigned services.
• Provides oversight of psychotherapy services and may deliver individual or group therapy sessions.
• Ensures agency standards for quality and quantity of services for patients with co-occurring needs.
• May complete substance-use and mental health screens and comprehensive evaluations develop clinically appropriate person-centered treatment plans and documents behavioral health services within seven (7) days of the encounter.
• Provides ongoing supervision and coaching to assigned staff.
• Assists with supervising medical records management assuring maintenance of the medical record is compliant with agency policies Medicaid and other third- party payment requirements; trains staff on medical record requirements.
• Regularly reviews client assessments recovery/treatment plans and progress notes written by staff under their supervision.
• Follows treatment and service guidelines established by Wisconsin Medicaid Medicare regional HMOs private insurance companies and any other sources of reimbursement for behavioral health services.
• Provides on-call services when scheduled provides patient care for clinicians in their absence and offers crisis intervention when necessary.
• Assures implementation of assigned grant funding and in collaboration with the Behavioral Health Director completes required reporting.
• Maintains professional competency through continued education.
• Provides clinical supervision/oversight of all assigned programs.

Marginal Duties and Responsibilities

• Assists Behavioral Health Director in strategic planning activities for the Division.
• Establishes and strives to meet annual program performance measures in collaboration with Department staff.
• Other duties as assigned.

Supervisory Responsibilities

Supervises assigned staff:

Interviews and makes staffing recommendations

Creates and manages work schedules

Provides work direction and reviews work for accuracy

Provides program supervision clinical supervision and case consultation to staff

Develops and facilitates staff training; assures staff meet licensing credentialing and training requirements

Guides staff through changes in laws processes services or programs

Provides guidance to staff for legal processes and court appearances

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Masters degree in a behavioral health field (e.g. clinical psychology counseling social work) and a Wisconsin license (LCSW LPC or Licensed Psychologist required; SAC/CSAC preferred).
• Knowledge of relevant state and federal regulations patient rights and confidentiality standards.
• At least five years of outpatient behavioral health experience including two years in program management or evaluation.
• Experience with Electronic Health Records (EHR).

Minimum Skills Assessment Requirements: Skills and abilities may be evaluated through various assessment tools.

Certificates/Licenses/Registrations:Possession of a current valid drivers license or has access to a regular source of transportation as occasionally required to travel for educational opportunities off-campus meetings and participation in regional and statewide health and human services related advisory committees workgroups and projects (require out-of-state and overnight travel).

Work Environment and Physical Demands: Work is sedentary in nature performed within the Government Center or satellite offices/other campus locations. Lifting requirement is 15 - 20 pounds on an occasional basis. Wrist and finger manipulation due to filing compiling calculating or computer work. Equipment used may include but is not limited to: computer scanner printer keyboard calculator telephone copy and fax machine. Additional physical/mental requirements that occur may not be listed above but are inherent in performing the positions essential functions.