Clinical Coordinator

JOB LOCATION:CSIU NEST Clinic 90 Lawton Lane Milton PA 17847.

JOB ASSIGNMENT: Beyond the NEST (Nurturing Environments for Support and Treatment) Child and Adolescent Non-Acute Partial Hospitalization Program

ORGANIZATIONAL RELATIONSHIP: The Clinical Coordinator reports to the Clinical Director of Outpatient Psychological Services. This position provides day-to-day clinical leadership staff supervision and support program coordination quality oversight and direct clinical services under the direction of the Clinical the Clinical Directors absence this position reports to the Director of Behavioral Health Support Services.

JOB DEFINITION: The Clinical Coordinator is a Pennsylvania-licensed behavioral health clinician responsible for supporting the day-to-day clinical operation of Beyond the NEST a child and adolescent non-acute partial hospitalization program. The position integrates clinical leadership treatment-team coordination staff supervision quality assurance supporting program operations and active direct service to youth and families. The Clinical Coordinator supports the Clinical Director in the ongoing development implementation evaluation and improvement of the program while maintaining an active clinical role as an essential function of the position. Direct clinical responsibilities include assessment treatment planning individual therapy family therapy and caregiver intervention group therapy milieu-based treatment crisis and safety intervention care coordination and discharge and transition planning. Services are trauma-informed family-centered culturally responsive evidence-based and aligned with applicable professional standards payer requirements and OMHSAS Chapter 5210 expectations.

Beyond the NEST is a behavioral health treatment program that coordinates closely with educational services. The Clinical Coordinator does not function as a school social worker instructional provider special education case manager or local education agency representative.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clinical Supervision and Program Coordination

• Serve as the clinical supervisor supporting the of Beyond the NEST under the direction of the Clinical Director.
• Supports the Clinical Director with program coordination to ensure quality of daily clinical operations including treatment coverage case assignments treatment-team workflow clinical priorities and response to emerging program needs.
• Supports the Clinical Director with facilitating treatment-team meetings and other clinical case review processes and promote timely communication among the psychiatrist Mental Health Professionals Mental Health Workers educational personnel administrative support youth caregivers and other involved providers.
• Coordinate clinical review of referrals and admissions and support timely completion of intake assessment treatment planning continued-stay review and discharge processes.
• Monitor program census clinical acuity treatment needs staffing needs and service capacity and communicate concerns or recommendations to the Program Director.
• Support implementation review and continuous improvement of program policies procedures clinical workflows documentation practices and internal operating processes.
• Coordinate with administrative support staff regarding scheduling authorization tracking records family communication and other administrative workflows. Provide clinical information review or consultation when clinical judgment is required while maintaining appropriate separation between clinical leadership and routine clerical functions.
• Serve as a clinical point of escalation for complex cases acute changes in presentation treatment barriers safety concerns and other situations requiring higher-level clinical judgment.

Direct Clinical Services

• Maintain an active direct-service role with program participants throughout the year consistent with program needs and assigned leadership responsibilities.
• Conduct and contribute to comprehensive clinical assessments addressing psychiatric symptoms functional impairment strengths risk factors family functioning developmental needs school functioning environmental stressors and treatment priorities.
• Provide evidence-based individual psychotherapy to children and adolescents within the scope of professional licensure training and credentialing.
• Provide family therapy caregiver consultation psychoeducation and caregiver-focused interventions designed to strengthen family functioning treatment engagement and generalization of treatment gains across settings.
• Develop and facilitate clinically structured group psychotherapy and therapeutic groups addressing individualized and shared treatment objectives.
• Participate actively in milieu-based treatment by providing real-time clinical assessment coaching behavioral intervention de-escalation reinforcement skills practice and support for implementation of individualized treatment strategies throughout the program day.
• Conduct ongoing risk assessment safety planning crisis response and referral to a higher level of care when clinically indicated.
• Maintain responsibility for assigned cases including treatment planning documentation family engagement care coordination progress monitoring and discharge planning.

Treatment Planning Treatment Team and Continuity of Care

• Serve as treatment team leader when assigned and carry out treatment-team coordinator responsibilities consistent with applicable partial hospitalization requirements and program policy.
• Ensure that staff with appropriate training and experience participate in the development implementation and review of treatment interventions and individualized treatment plans.
• Support development and review of individualized measurable treatment plans that reflect each youths assessed clinical behavioral family developmental and functional needs.
• Monitor implementation of treatment plans and help ensure that treatment objectives are translated into effective individual family group and milieu-based interventions.
• Coordinate with the programs psychiatrist regarding psychiatric recommendations treatment planning medication-related observations clinical deterioration diagnostic questions and other psychiatric needs.
• Review treatment progress clinical documentation and discharge planning as appropriate to the assigned treatment-team role.
• Promote meaningful participation of youth and caregivers in treatment planning treatment review crisis and safety planning and discharge preparation.
• Coordinate continuity of care with outpatient providers case management Intensive Behavioral Health Services county systems school districts and other community partners as clinically appropriate.
• Support timely and clinically appropriate discharge and step-down planning including linkage to recommended behavioral health services and coordination of school reintegration when applicable.

Staff Supervision Training and Professional Practice

• Provide clinical and operational supervision to assigned Mental Health Workers Mental Health Professionals trainees and other clinical staff consistent with professional licensure requirements CSIU policy and delegated supervisory authority.
• Assists the Clinical Director with supervision and coordination of the day-to-day work of assigned clinical staff including clinical priorities treatment responsibilities workflow expectations documentation requirements and program coverage.
• Provide coaching mentoring case consultation clinical guidance and timely performance feedback to assigned staff.
• Complete or contribute to performance evaluations for assigned staff and identify document and address clinical or operational performance concerns in collaboration with the Program Director.
• Support corrective action and performance-improvement planning when staff performance documentation clinical practice or program outcomes do not meet established expectations.
• Assist the Clinical Director with onboarding and training of new staff including orientation to the PHP model treatment-team processes documentation expectations crisis and safety procedures EHR workflows family engagement and clinical standards.
• Participate in recruitment interviewing selection and onboarding of clinical staff and trainees as requested by the Clinical Director.
• Lead or facilitate clinical training case consultation staff-development activities and interdisciplinary learning related to child and adolescent behavioral health evidence-based treatment family engagement milieu treatment risk management documentation and other program priorities.
• Promote a culture of accountability professional growth interdisciplinary collaboration ethical practice and high-quality care.
• Contribute to clinic-wide policy development continuous quality improvement and training initiatives that advance CSIUs mission and service standards.
• Adhere to professional ethical standards confidentiality laws and CSIU policies.
• Contribute to the clinics ongoing improvement and interdisciplinary learning culture.

Compliance Documentation Quality Assurance and Utilization Review

• Complete and maintain accurate timely and clinically appropriate documentation in the electronic health record including assessments treatment plans progress notes risk documentation treatment reviews family interventions care coordination and discharge documentation.
• Monitor documentation quality timeliness clinical appropriateness and alignment with program procedures payer requirements Medical Assistance standards when applicable and OMHSAS Chapter 5210 expectations.
• Conduct or participate in chart review treatment-plan monitoring clinical audit utilization review continued-stay review discharge review and other quality-assurance activities.
• Identify patterns deficiencies or risks in clinical documentation treatment delivery program workflow or outcomes and implement or recommend corrective actions in coordination with the Program Director.
• Support preparation for OMHSAS licensing reviews payer audits internal quality reviews and other regulatory or compliance activities.
• Support monitoring of treatment outcomes family engagement service utilization school-related functioning discharge outcomes and other program indicators used for quality improvement.
• Maintain confidentiality and professional standards in accordance with HIPAA FERPA Pennsylvania law professional ethics CSIU policy and applicable program requirements.

Collaboration Communication and Program Development

• Collaborate with youth caregivers the program psychiatrist clinical staff educational personnel school districts county agencies community providers and other involved systems to support coordinated and effective treatment.
• Maintain professional communication with caregivers referral sources and care partners regarding treatment engagement clinical recommendations progress safety concerns transition planning and follow-up care consistent with consent and confidentiality requirements.
• Support effective coordination between behavioral health treatment and the separate educational component of Beyond the NEST while maintaining appropriate clinical educational and professional role boundaries.
• Participate in multidisciplinary meetings program leadership meetings quality-assurance activities staff meetings supervision meetings case consultation and program-development discussions.
• Assist the Clinical Director in identifying clinical service needs staffing needs training needs workflow needs and opportunities for program improvement.
• Contribute to strategic planning program evaluation service development sustainability planning and future expansion of Beyond the NEST.
• Support implementation of evidence-based measurement-informed trauma-informed family-centered and culturally responsive practices throughout the program.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform other duties as assigned by the Clinical Director or administrative designee.

EDUCATION EXPERIENCE AND SKILLS REQUIRED:

• Masters degree or higher in social work counseling marriage and family therapy psychology or another generally recognized clinical mental health discipline from an accredited institution required.
• Current valid Pennsylvania license as a Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage and Family Therapist (LMFT) or Psychologist required. A Pennsylvania Department of Education School Social Worker certification is not required for this position.
• Must meet applicable qualification requirements for a Mental Health Professional within a child and adolescent partial hospitalization program.
• Minimum of three (3) years of relevant post-graduate clinical experience required including at least one (1) year of experience or training in child and adolescent mental health.
• Minimum of one (1) year of experience providing clinical supervision staff leadership program coordination clinical training or comparable clinical leadership required.
• Experience providing direct behavioral health treatment to children adolescents and families required.
• Experience with partial hospitalization intensive behavioral health treatment crisis services school-linked behavioral health or another multidisciplinary child-serving setting preferred.
• Knowledge of evidence-based and empirically supported child and adolescent behavioral health treatment diagnostic assessment treatment planning family intervention group treatment milieu treatment risk assessment and clinical documentation.
• Knowledge of clinical operations quality assurance utilization review payer documentation expectations and OMHSAS Chapter 5210 standards preferred.
• Ability to provide effective clinical and operational supervision feedback mentorship staff direction and performance management within delegated authority.
• Ability to exercise sound independent clinical judgment and manage complex clinical operational interpersonal and safety-related situations with professionalism and discretion.
• Excellent organizational and time-management skills including the ability to balance direct clinical care staff leadership documentation meetings quality activities and unpredictable program needs.
• Excellent oral and written communication skills and the ability to communicate effectively with youth caregivers staff schools community providers payers and organizational leadership.
• Ability to work independently while maintaining collaboration accountability and alignment with program and organizational leadership.
• Strong interpersonal skills and ability to develop positive collaborative working relationships using tact diplomacy sound judgment and clear professional boundaries.
• Proficiency using electronic health records Microsoft Office Suite Google Drive virtual meeting platforms artificial intelligence (AI) and related technology systems.
• Proficiency in utilizing vetted artificial intelligence (AI) is preferred. The ability to enhance AI skills will be required. The exploration and utilization of new AI tools or technologies is subject to review and approval.
• Ability to maintain confidentiality regarding clients families students staff programs and proprietary information in accordance with HIPAA FERPA professional ethics CSIU policies and applicable state and federal laws.

PROFESSIONAL DEVELOPMENT REQUIREMENTS:

• Maintain active Pennsylvania professional licensure and complete all continuing education requirements necessary for licensure.
• Maintain required training in mandated reporting suicide prevention/intervention confidentiality ethics and other areas required by law regulation CSIU policy or position responsibilities.
• Participate in relevant professional development in-service training conferences and continuing education activities tied to program goals and professional responsibilities.
• Attend regularly scheduled Leadership Roundtable and other supervisory / staff meetings.
• Attend clinical supervision department meetings staff meetings case consultation treatment-team meetings and professional learning activities as assigned.
• Maintain current training in First Aid/CPR and other required safety-related training as assigned.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

• Current approved Act 34 Pennsylvania State Police Criminal History clearance and Act 151 Child Abuse History clearance are required and must be renewed at required intervals.
• Current approved FBI Fingerprint clearance processed with the Department of Human Services (DHS) pursuant to Act 73-Pennsylvania Child Protective Services Act is required and must be renewed at required intervals.
• Completion of Act 126 Mandated Reporter Training including a minimum of three hours every five years is required.

PHYSICAL REQUIREMENTS:

• Sedentary: Able to sit for extended periods of time with occasional walking and standing as necessary and able to lift and carry up to 25 pounds.
• Dexterity: Finger movements for computer keyboard clinical materials office equipment and related work tasks.
• Audio-Visual Requirements: Within normal range with or without correction.
• Able to move throughout buildings floors and grounds.
• Worksite Environment: Primarily indoors in clinic office educational and community settings with occasional exposure to outdoor elements during the workday.
• Mental Demands: Steady response to unpredictable situations ability to remain calm and productive during stressful situations and ability to demonstrate independent judgment discretion and professionalism while managing multiple clinical supervisory and administrative responsibilities.
• Ability to work in a constant state of alertness and safe manner.
• Ability to travel to various worksite locations meetings trainings and conferences as needed.

TIME AND SITE REQUIREMENTS:

• This is a full-time exempt position aligned to a 260-day calendar working 7.5 hours per day 37.5 hours per week. This is a non-collective bargaining position.
• The primary worksite is Beyond the NEST at the CSIU office 90 Lawton Lane Milton PA. Work may also include approved community school or partner locations when clinically or operationally necessary.
• This position may require occasional early morning or evening hours to accommodate family therapy caregiver meetings treatment-team activities crisis follow-up discharge planning supervision or training needs.
• Availability for travel within Pennsylvania including occasional overnight stays for professional conferences and training events may be required.

CSIU PROPERTY AND CONFIDENTIALITY REQUIREMENTS:

• All property including intellectual property materials equipment clinical materials documentation written products workflows training materials or services developed or accrued as part of the job duties and responsibilities listed above is the property of the CSIU. It may not be used for personal profit or gain and will be relinquished to the CSIU upon termination of employment from the CSIU.
• The person employed in this position shall maintain confidentiality with regard to personal and private information about clients families students coworkers programs services and any other proprietary information accrued as a result of CSIU employment or as required by state or federal laws and regulations.
• The person employed in this position must adhere to all requirements identified in the CSIU code of professionalism entitled Ambassadors Are Professionals Too and CSIU Administrative Regulation 317-AR-1 CSIU Service Standards.

MANAGEMENT REQUIREMENT: As a supervisory/management staff member this position is also responsible for representing the CSIU in public networking and partnership activities by maintaining knowledge of and promoting CSIU programs and services and by relaying information about potential grants or other funding sources to appropriate CSIU staff members.

The position holder must be able to perform the essential job functions with or without reasonable accommodation. It is the responsibility of the employee to inform their supervisor and the Director of Human Resources of the need for any accommodations.

Required Experience:

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