Clinical Assistant Mobile Unit (PT)

Clinical Assistant- Substance Abuse Treatment Mobile Unit (Part-time)

Hourly pay: $18.17/hour

Work Schedule: Monday - Friday 8:30 am - 12:30 pm

The Hampton-Newport News Community Services Board is hiring a part-time Clinical Assistant to support its Substance Abuse Treatment Mobile Unit. This position involves assisting with client intake maintaining clinical records verifying insurance coverage and supporting individuals in accessing mental and behavioral health services.

This is an onsite role suited for individuals who enjoy engaging with clients can adapt to a dynamic work setting and are motivated to contribute to community-focused behavioral health care.

Candidates who are driven to support others and perform well in a fast-moving environment are encouraged to apply.

ABOUT THE ROLE

As a Clinical Assistant on our Mobile Unit team you will play a key role in supporting individuals as they access behavioral health and substance use treatment services. This position combines client interaction administrative coordination and clinical support to ensure a smooth and responsive care experience.

Key responsibilities include:

Conduct client intake pre-registration and collect medical histories and required documentation

Verify insurance benefits including Medicaid and Medicare and determine financial eligibility

Review client records for accuracy completeness and compliance and communicate any discrepancies to clinical staff

Assist clients throughout the assessment admission and treatment process via phone and in-person support

Maintain organized and accurate clinical documentation while educating clients on available programs and services

Support outreach and engagement efforts to reduce barriers to care and reconnect individuals who have missed appointments

To qualify candidates must meet ONE of the following:

Bachelors degree in Human Services and six (6) months of experience working with clinical documentation

OR

Associate degree in Human Services Business or a medical specialty plus one (1) year of experience working with clinical documentation

OR

Three (3) years of specialized experience involving financial screening insurance verification accounts receivable or assessing client ability to pay for services

Successful candidates will demonstrate:

Knowledge of behavioral health mental health or healthcare environments

Understanding of HIPAA confidentiality standards and 42 CFR regulations

Experience with Medicaid Medicare insurance verification or medical billing practices

Strong communication and customer service skills

Ability to manage multiple priorities while maintaining accuracy

Experience reviewing documentation and identifying discrepancies

Strong computer data entry and organizational skills

Since 1971 the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News Virginia offering a comprehensive array of programs for both children and adults living with mental illness developmental disabilities and/or substance use disorders.

If youre looking for a meaningful part-time opportunity where you can make an impact while supporting community behavioral health services apply today.

The selected candidate must successfully pass a criminal history fingerprint background investigation DMV record check Child Registry search drug screening test and employment reference checks.

Required Experience:

Junior IC