Clinic Operations Section Director

Operational Leadership
Provides strategic leadership for clinic operations site and building technical needs to include special projects related to construction. Ensure program procedures are in place and site operations follow established standards. Coordinate with other Bureaus and Sections to include Finance and Operations to monitor site activities to ensure compliance with standards policies and procedures standing orders and state and federal laws. Ensure that site related audits are performed as indicated and action plans are followed. Collaborate and coordinate area training days and engagement activities; serves as the county partner contract services liaison providing letters of support memoranda of agreement and contracts as needed. .

Clinic and Mobile Health Unit Oversight
Provides oversight and supervision for Clinic Operations Directors and health department staff. Maintain awareness of site needs through deliberate coordination with operations directors health department managers and other on-site supervisors. Maintain routine meetings to ensure coordination of admin and service delivery staff to meet program/scheduling needs. Collaborate with lab pharmacy procurement and logistics to ensure continuity and consistency of site services. Maintain awareness of mobile health unit needs to include staffing scheduling and liaison to communicate technical needs.

Performance Management
Coordinates with Quality Assurance HPB Coordination Program Integration and Service Delivery sections to monitor available data for productivity and access to services and CQI principles to ensure high-quality DPH client services through adherence to current program policies and compliance with federal cooperative agreements; Monitors trends for processes within clinics for successes and weaknesses and makes adjustments for improvements as indicated.

Public Health Preparedness and Emergency Response
Participate in disaster preparedness activities training and planning to include including outbreak management shelter operations expanded EPI team activities and mass dispensing/vaccination efforts. Provide strategic direction and planning for emergencies outbreaks and public health priorities as requested. Assures emergency procedures staffing mock drills and staff training is documented at each site. Ensures health department and Mobile Health Unit readiness through planning staff training and maintenance of supplies.

Other duties as assigned.

State Minimum Requirement: A bachelors degree and relevant program management experience.

Agency Additional Requirements:Bachelors degree with five (5) years of progressive program management and supervisory experience. Proven track record of driving strategic and tactical program initiatives leading cross-functional teams and delivering measurable organizational impact. Experience administering public health-related programs and services within clinical settings and proficiency in Microsoft Office (Word and Excel) are required.

Knowledge of management principles government processes and organizational structure. Skilled in applying rules and regulations managing staff and fostering relationships with state federal and private organizations. Strong written and verbal communication. Familiar with Medicaid and SC DHHS program requirements. BLS and First Aid certification required within six (6) months.

Ability to work extended hours as needed. Valid drivers license is required. Work may require travel and periodic overnight travel may be required. This position involves work with Personally Identifiable Health Information (PHI) and requires employee to maintain an up-to-date HIPAA and data security and confidentiality training at all times. Available to assist during times of public health emergency and outbreak response efforts: participates in agency/ division preparedness efforts and responds to response operations as outlined in the DHEC Emergency Plans which may include staffing of shelters triage and/or subject to be on call 24/7.

Any equivalent combination of education and/or experience that demonstrates the required knowledge skills and abilities may be considered in meeting the minimum qualifications subject to approval by the DPH Chief Human Resources Officer or their delegate.