Clinic Manager Medical Office Manager

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve peoples quality of life by relieving the painful yet highly treatable symptoms of vein diseasesuch as varicose veins and heavy aching legs.

With over 70 clinics across 8 states and still growingwere building the future of vein caredelivering compassionate results-driven care in a modern patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93 the highest patient satisfaction in the industry.

Metro Vein Centers is seeking a hands-on Clinic Manager / Medical Office Manager to oversee the daily operations team performance and patient experience within a fast-paced outpatient specialty clinic.

This is a full clinic operations leadership role responsible for managing administrative workflows supporting clinical operations driving team accountability and ensuring an exceptional patient experience from check-in through treatment completion. Youll partner closely with one physician and lead a team of approximately 811 support staff while helping ensure the clinic operates efficiently professionally and in alignment with Metro Vein Centers patient-first standards.

Our clinics typically see between 2050 patients daily making this an excellent opportunity for leaders who thrive in high-volume healthcare environments and are comfortable balancing people leadership operational execution clinic performance and patient satisfaction simultaneously.

The ideal candidate is proactive highly organized operationally driven and confident leading both people and process within a fast-moving outpatient healthcare environment.

• Overseeing daily clinic operations and patient flow throughout the day
• Leading administrative and support staff while partnering closely with providers and clinical teams
• Managing staffing schedules PTO requests and operational coverage needs
• Supporting both front-office efficiency and overall clinic performance
• Resolving patient concerns staffing issues and operational challenges in real time
• Monitoring clinic organization cleanliness inventory and operational readiness
• Balancing patient satisfaction team accountability and operational priorities in a fast-paced environment

• Oversee the daily operations of the clinic ensuring efficiency across both administrative and patient-facing workflows
• Lead coach and develop a team of approximately 811 support staff across front desk and clinic support functions
• Partner closely with physicians and clinical teams to maintain strong patient flow and operational alignment
• Manage staffing schedules PTO approvals and daily operational coverage
• Conduct onboarding training coaching conversations and performance management for team members
• Support patient satisfaction by addressing escalated concerns professionally and proactively
• Monitor clinic KPIs operational performance patient experience and workflow efficiency
• Ensure compliance with clinic policies operational standards and organizational expectations
• Manage clinic inventory supply ordering facility coordination and operational readiness
• Participate in leadership meetings operational initiatives and clinic performance discussions
• Help foster a collaborative accountable patient-first culture throughout the clinic

• Strong leadership experience within a healthcare outpatient clinic dental urgent care surgical or specialty practice environment
• Proven ability to lead teams manage clinic operations and drive accountability in a fast-paced healthcare setting
• Strong communication and interpersonal skills with a patient-first leadership style
• Ability to balance staffing scheduling patient concerns operational execution and team development simultaneously
• Comfort making decisions and solving problems in real time within a high-volume clinic environment
• Strong organizational skills and operational attention to detail
• Proficiency with EMR systems scheduling tools reporting platforms and Microsoft Office/Google Workspace
• Ability to collaborate effectively with physicians clinical teams and operational leadership
• Bilingual English/Spanish skills are a plus

• High school diploma or equivalent required
• 2 years of leadership or management experience required
• Prior experience managing operations within a medical office outpatient clinic specialty practice dental office urgent care or procedural healthcare setting strongly preferred
• Basic understanding of medical terminology and healthcare workflows preferred

• Medical Office Management
• Outpatient Clinic Operations
• Practice Management
• Healthcare Operations
• Specialty Clinics
• Urgent Care
• Dental Office Leadership
• Surgical or Procedural Clinics
• Patient Access Operations
• Team Leadership in Healthcare Settings

Full-time team members at Metro Vein Centers are eligible for:

• Medical Dental and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth & Development Opportunities
• Quarterly performance bonuses up to $2000

Base salary range: $63000 $90000 annually

Compensation for this role varies based on years of experience leadership background skill set and alignment with position requirements.

The Metro Vein Centers Difference

Healthy legs. Happier lives.
At Metro Vein Centers we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable empowering and connected to overall well-being. From the first conversation to the final follow-up every patient interaction reflects our commitment to compassion expertise and trust.

A team united by purpose.
Our values guide everything we do:

• Patients First Always Every interaction should make our patients feel valued heard and cared for.
• Stronger Together Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
• A Can-Do Spirit We meet every challenge with positivity flexibility and problem-solving energy.
• Results That Make a Difference Were driven to improve lives through meaningful measurable outcomes.
• Commitment to Growth We invest in our people fostering advancement and professional development at every level.

Metro Vein Centers is an Equal Opportunity Employer.
Were committed to creating a workplace where everyone feels seen heard and supported. We do not discriminate based on race color religion sex national origin age disability genetics gender identity or expression sexual orientation veteran status or any other protected status in accordance with applicable federal state and local laws. This policy applies to all aspects of employment including recruitment hiring promotion compensation benefits and termination.

Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal state and local employment laws including those related to nondiscrimination equal opportunity and pay transparency. Where specific disclosures or postings are required by law we provide this information as part of our hiring process or upon request.

Your privacy matters.
To learn more about how we collect use and protect your information please review our privacy policy here.