Client Technology Technician

We are looking to hire two (2) Client Technology Techs to support our Grand Rapids region.

Job Summary

Working alone or as part of a team under intermittent supervision provides intermediate level technical support to members of the healthcare community with a focus on client technology/devices and standard corporate applications utilizing technical knowledge corporate standards problem solving and communication skills at an intermediate level.

Essential Functions

• Intermediate knowledge of computer security procedures and protocol.
• Novice level understanding of network infrastructure and protocols.
• Intermediate skills with common micro-computer operating systems.
• Intermediate knowledge of corporate usage standards/policies related to end user devices/technology.
• Technical and functional understanding of corporate standard client devices for purpose of deployment support and customer education at an Intermediate level.
• Intermediate skill level with problem definition troubleshooting and corrective actions in support of end user devices/technology.
• Ability to identify technical and functional specifications to meet customer needs related to client devices within the framework of corporate standards at a Novice level.
• Intermediate interpersonal skills flexibility and customer service focus.
• Ability to communicate effectively both orally and in writing at an intermediate level.
• Ability to communicate technical information to non-technical personnel at an intermediate level.

Qualifications

Required

• High School Diploma or equivalent
• At least 2 years of relevant experience in the field
• Client technology support experience
• CRT - Microsoft A

Preferred

• Associates Degree/Technical school or equivalent
• 3 or more years of relevant experience in the field
• Comfortable working in a patient care environment

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
• Optional identity theft protection home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.