Client Success Partner
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The CSP serves as a trusted advisor to clients throughout the customer lifecycle by:
Supporting onboarding and successful implementation
Driving product adoption and engagement
Monitoring customer health and satisfaction
Reducing churn risk
Managing renewals
Identifying expansion and upsell opportunities
Ensuring clients achieve their desired business outcomes with Eventions solutions Evention 2026 Word Evention C...2026 EMEA PDF
Key Responsibilities
According to Evention Client Success Partner Description 2026 CSPs: Evention 2026 Word
Manage a portfolio of client accounts and act as the main point of contact.
Build relationships with key client stakeholders.
Monitor product usage and customer engagement.
Conduct business reviews and strategic planning sessions.
Demonstrate ROI and customer value.
Proactively identify and mitigate churn risks.
Drive customer renewals.
Partner with Business Development on expansion opportunities.
Work closely with Professional Services Support Product and Sales teams.
Advocate for customer needs internally.
Maintain account plans forecasts and activities in Salesforce.
Travel to client sites conferences and industry events as needed.
About Company
Evention is redefining financial trust after checkout. Hospitality, retail, and entertainment businesses run on complex ecosystems of payments, payroll, tips, OTAs, and financial systems. But checkout is not the end of a transaction. It is the moment payment is authorized, not the mom ... View more
