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Client Success Manager
Job Location:
Job Location:
New York City, NY - USA
Monthly Salary:
$ 65000 - 105000
Monthly Salary:
Posted:
11 June 2026 (30+ days ago)
Posted:
Application Deadline:
16 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Simulmedia is transforming the way brands marketers and agencies reach audiences. Our leading advertising platform TV allows clients to unlock new viewers across linear TV CTV and video games. From advanced data analytics to predictive modeling to real-time analytics and more our cutting-edge tools make it easy for advertisers to deliver impactful campaigns that drive measurable outcomes.
Our Client Success Manager is someone who has a passion for problem-solving and account management and is seeking a role with direct impact on the short- and long-term success of our clients business. Excellent communication and analytical skills are critical. The individual needs to be able to break down complex data-driven solutions with simplicity think strategically about a clients business to drive results through relevant campaigns and liaise with stakeholders ranging from agency media planners and buyers to brand CMOs and CEOs.
Responsibilities:
Have a strong understanding of Simulmedias value proposition and product offerings
Understand customer business objectives and pain points (e.g. to tailor Simulmedias solutions to solve client challenges etc.)
Have a deep comprehension of how marketers operate and make decisions
Collaborate with sales to evaluate potential partnerships (MSAs SOWs etc)
Serve as main day-to-day point of contact for clients and partner with Sales to drive renewal revenue and new business opportunities
Define and own current account plans to drive clients key performance metrics while developing account growth plans to drive incremental renewal business
Craft compelling stories around data insights & analytics to demonstrate the value of Simulmedias TV platform
Own client list and manage expectations/timelines acting as the project manager with internal stakeholders
Deliver platform demos and custom analytics/reporting to prospective and current clients
Partner with planning and activation teams to to successfully and seamlessly deliver against nuanced campaign objectives
Proactively champion new product initiatives to enhance our differentiation in market identifying emerging trends and opportunities through research and client engagement
Attend and collaborate in onsite in-person meetings on a regular daily basis
Qualifications:
3-5 years of client service experience in account management media sales marketing advertising or ad tech
3 years of experience managing multiple client accounts simultaneously
Experience working with marketing decision-makers in companies as well as collaborating with agency partners
Track record of reaching and exceeding business targets
Detail-oriented proactive and organized
Strong verbal and written communication skills
Experience in interpreting data and sharing client analyses in a compelling format
People-driven with strong interpersonal skills
Adaptable person who can deal with rapidly changing TV industry and thrives on working in a data-driven environment
Bonus: Experience in both linear TV and either CTV or programmatic video
Were required to include a reasonable estimate of the compensation range for this decisions are dependent on the unique facts and circumstances of each case but a reasonable estimate of the current base range for this role is $65000 - $105000. Note that this range is specific to national metro areas and that offers take into account a wide variety of potential factors considered in compensation including but not limited to skill qualifications accomplishments experience credentials and business needs. Simulmedia offers competitive pay relative to its peers plusa wide range of best-in-class comprehensive and inclusive employee benefits. To learn more visit ourCareers Website.
Check out our Excellent Benefits & Perks
Fully paid premiums for employee medical dental vision short-term disability long-term disability and life-insurance coverage for full-time employees
Medical by UnitedHealthcare
Dental by Guardian
Vision by EyeMed
Pre-tax plans for medical flexible spending dependent care and transit/parking
Flexible paid time off (PTO)
Sick time off
Extensive holiday schedule
Generous parental leave policies after a year of service
Phone and Data reimbursement program
Fully paid Citi Bike membership and helmet stipend with Seamless and Lyft Pink
Pet-friendly office
Monthly happy hours quarterly team building plus tons of other fun events!
Dedicated workshops for diversity equity inclusion and belonging
Park Avenue office with 360-degree views and fully stocked kitchens
Simulmediaprioritizes diversity and representation in recruiting embraces people of all backgrounds and works to create an inclusive culture to help all of our people thrive. We provide equal employment opportunities to all individuals regardless of their race color creed religion gender age sexual orientation height weight national origin disability veteran status or any other characteristic protected by state federal or local law. Discrimination of any type is not tolerated at Simulmedia. This policy applies to all terms and conditions of employment including recruiting hiring promotion termination time off and compensation.
Simulmedia is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us atemailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
About Company
Simulmedia's cross-channel TV advertising platform can help you find, measure, and scale high-intent audiences across linear TV, connected TV, and games.
