Client Success & Account Manager | Brooklyn, NY 60,000 + Commission 2460

Client Success & Account Manager Brooklyn NY $60000 Commission

About the Role
A growing technology company is looking for a personable organized Client Success & Account Manager to own the customer relationship once the sale closes. Youll sit between Sales and Operations guiding new clients through onboarding and staying on as their go-to contact for the life of the account. Expect a mix of Zoom check-ins trade show travel and day-to-day relationship building.

Key Responsibilities

Client Onboarding & Relationship Management

• Take over new accounts from the Sales team following the initial sale
• Lead client onboarding and implementation
• Serve as the ongoing account manager and trusted advisor
• Maintain strong relationships with customers throughout their lifecycle

Client Communication

• Conduct Zoom meetings with clients to review progress and answer questions
• Travel to trade shows and industry events as needed

Internal Coordination & Growth

• Coordinate internally with Operations and Support teams to ensure client success
• Identify opportunities to improve the customer experience and expand accounts
• Ensure a smooth handoff between Sales Onboarding and Client Success

Qualifications

• Excellent communication and relationship-building skills
• Customer Success Account Management or Client Relations experience preferred
• Highly organized with strong follow-through
• Comfortable presenting on Zoom and speaking with clients
• Willingness to travel occasionally for conferences and trade shows
• Professional outgoing and customer-focused
• Strong multitasking and project coordination abilities

Interested Send your resume to: