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Client Services Administrator (Cherry Hill, NJ)
Job Location:
Job Location:
Cherry Hill, NJ - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
1 July 2026 (30+ days ago)
Posted:
Application Deadline:
28 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Client Services Representative
Cherry Hill NJ
Who We Are :
AtNeuropath Healthcare Solutions we provide comprehensive technology-driven healthcare solutions for healthcare organizations including hospitals long-term care outpatient facilities and residential treatment. We are focused on acquiring the best talent. We want ourCase Manager to be internally motivated and adaptive. We value our fast-paced team dynamic and are looking for individuals who embody our core values as a client-focused organization.
Job Summary:
AtNeuropath Healthcare Solutions we provide comprehensive technology-driven healthcare solutions for healthcare organizations including hospitals long-term care outpatient facilities and residential treatment. We are focused on acquiring the best talent. We want ourCase Manager to be internally motivated and adaptive. We value our fast-paced team dynamic and are looking for individuals who embody our core values as a client-focused organization.
Job Summary:
OurClient Services Representative will provide program coordination along with performing administrative functions for our clientele. They interact withNeuropathHealthcare Solutionsclients by ensuring they receive the services they need and resolving any complaints.In addition the ideal candidate should be comfortable speaking to customers multitask efficiently be organized flexible and driven.
Duties/Responsibilities:
Duties/Responsibilities:
- Interacts with clients via telephone or email to provide support and information on products or services.
- Collects and enters requests for new or additional services.
- Case assignments & Service Scheduling
- Fields client inquiries and complaints; when the issue is beyond the representatives knowledge forwards to the assigned specialist or other appropriate staff.
- Performs client satisfaction calls.
- Ensures that appropriate actions are taken to resolve clients problems and concerns.
- Maintains client accounts and records of client interactions with details of inquiries complaints or comments.
- Attends in-service training as required by regulation.
- Adheres to all agency administrative and clinical policies and procedures.
- Performs other related duties as assigned.
Requirements:
- At least a year of relevant experience
- Bachelors degree is required
- Salary starts at $20 per hour
- Must have experience in an office setting
- Must consent to and pass a formal background check including fingerprinting
Skills/Abilities:
- Excellent communication skills including active listening
- Service-oriented and able to resolve customer grievances
- Proficient computer skills with the ability to learn new software
- Being Bilingual (Spanish Speaking) is a plus
Education:
- Associates degree required; Bachelors degree preferred.
- Office operations experience is required
- Customer service experience is required
Benefits:
- A dynamic work environment
- Opportunities for professional growth
- Competitive Pay
- Paid Time Off &Sick Pay (Full-Time):
- PTO accrual based on years of service (1320 days annually).
- Sick Time Off (STO) up to 40 hours per year.
- Paid Time Off & Sick Pay (Part-Time):
- PTO accrual based on years of service (up to 40 hours annually).
- Sick Time Off (STO) up to 40 hours per year.
- Ongoing Job Training
Health and Ancillary Full-Time Benefits:
- ICHRA Health Coverage Reimbursement Plan
- Short/ Long Term Disability
- Life Insurance
- 401K
This is NOT an entry-level position relevant experience is required when applying.
We are open to referrals please inquire about when speaking with your recruiter
We are open to referrals please inquire about when speaking with your recruiter
Note: This position is initially temporary with the potential to become permanent. Benefits will be available following 90 days of successful employment.
Required Experience:
Unclear Seniority
About Company
Empowering individuals and families through compassionate behavioral health care, therapy, and wraparound services tailored to promote lasting recovery.
