Client Services Project Lawyer
Job Location:
Hourly Salary:
Experience Required:
Posted on:
8 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
This is a remote position.
Paradigm is seeking a Client Services Project Lawyer to support a global legal industry client. This role focuses on completing assigned tasks accurately and on time handling consumer-facing discussions with professionalism and empathy and serving as an escalation point for issues that fall outside standard processes. The Specialist will work closely with internal teams project managers and clients to ensure high-quality work meet deadlines and uphold a strong client-focused approach.
Type: 1 year contract
Pay: $30.00 per hour
Benefits: Paradigm offers medical dental vision life 401K PTO and sick days.
Location: Remote USA in Approved Hiring States:
Arizona Alabama Colorado Connecticut Delaware Florida Georgia Idaho Illinois Indiana Kansas Kentucky Louisiana Maryland Massachusetts Michigan Minnesota Missouri Nevada New Jersey New York North Carolina Ohio Oklahoma Oregon Pennsylvania South Carolina Tennessee Texas Utah Virginia Washington Washington D.C. Wisconsin
Job No: Para1463
As a Client Services Project Lawyer you will:
- Respond to complex inquiries from customers and clients across a variety of communication methods including phone email and written correspondence
- Adhere to standard protocols procedures and instructions from the Project Manager and Supervisors as well as implementing feedback as required.
- Work effectively in a highly collaborative environment with a variety of business partners
- Create monitor and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project
- Assist the supervisor or PM in resolving any issues that might arise Monitor the overall health of the case by identifying any errors and creating solutions for resolution
Requirements
Our skills and experience wish list includes:
- JD from an accredited US law school or foreign law degree and LLM is required
- Experience in areas such as fraud analysis compliance analysis conflict resolution education hospitality or other transferable professional backgrounds
- Strong customer service skills including empathy phone etiquette and complaint de-escalation
- Flexible and customer service focused
- Clear and professional verbal and written communication skills
- Ability to communicate complex ideas to diverse audiences clearly
- Ability to handle changing or competing priorities to support business needs
- Excellent computer skills exceptional planning and organizational skills critical thinking and a keen attention to detail are all required
- Experience with MS Office Suite specifically Word Excel Access and Outlook
Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated. If the work extends beyond the expected duration we may extend the assignments based on quality and productivity. Conversely if the work concludes earlier we will attempt to find alternative assignments for the client. However if we are unable to do so the assignment will come to an end.
Benefits
Paradigm offers a competitive benefits package that includes medical dental vision life 401K PTO and sick days.
About Us Paradigm
Want to love Mondays Its possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. Were connected with some of the most innovative tech companies around giving our employees that competitive edge needed in todays job market.
Paradigm Information Services does not discriminate on the basis of race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Required Skills:
Respond to complex inquiries from customers and clients across a variety of communication methods including phone email and written correspondence.
Required Education:
JD from an Accredited US Law School or LLM (Master of Law) from an Accredited School
