Client Services Lead, Finance

Mercors mission is to organize human intelligence to power the AI economy. Were a leading AI data company building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercors APEX benchmark family measures AIs real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious fast-paced and deeply committed team. Youll work alongside researchers operators and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco NYC or London offices.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious fast-paced and deeply committed team. Youll work alongside researchers operators and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco NYC or London offices.

What Youll Do

Build the Finance Client Function (0 1)

• Identify engage and onboard financial services clients and partners

• Test and iterate on service models tailored to finance-sector needs (compliance data sensitivity procurement cycles)

• Create early playbooks for how Mercor serves finance clients

Account Ownership & Growth

• Lead client conversations end-to-end from scoping through renewal and expansion

• Qualify client needs define mutual value and drive engagements to close

• Structure commercial terms suited to financial institutions procurement and compliance norms

Contracting & Negotiation

• Own negotiations on pricing scope timelines and obligations with finance clients

• Work closely with Legal and Finance to move quickly without sacrificing rigor

• Navigate data rights compliance and security requirements specific to financial services

Stakeholder Management

• Act as the primary point of contact for finance-sector clients and senior stakeholders

• Manage complex multi-party relationships (compliance procurement technical teams) with clarity and credibility

• Align internal teams (Product Research Ops Legal) around finance client priorities

Operate Scrappily Then Systematize

• Start hands-on: build client lists run outreach draft docs close deals yourself

• Identify patterns and convert them into repeatable processes as the finance book of business scales

What Were Looking For

Experience

• 5 years in Client Service Account Management or Commercial roles serving financial services clients

• Proven experience negotiating and closing contracts

• Track record managing high-stakes external stakeholders including compliance/procurement functions

• Direct experience working with data products

Mindset & Skills

• Builder mentality: excited by ambiguity and 01 problems

• Scrappy resourceful comfortable with unglamorous work early on

• Strong commercial instincts and negotiation skills

• Clear concise communicator with executive presence

• Able to operate independently while partnering closely with internal teams

Nice to Have

• Experience in fintech banking asset management or financial data platforms

• Exposure to data-driven products AI or technical stakeholders

• Background working cross-functionally with legal and finance teams

• Familiarity with financial services compliance and data rights (e.g. SOC 2 GLBA)

Benefits

• Bi-annual performance bonus structure

• Generous equity grant vested over 4 years

• Up to $15k relocation bonus

• $10K housing bonus (if you live within 0.5 miles of our office)

• $1.5K monthly stipend for meals

• Free Equinox membership

• $200 monthly laundry reimbursement

• $200 monthly personal wellness reimbursement

• Health Dental Vision insurance