Client Service Representative

• 401(k)
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

• Competitive Compensation
• 401k
• Healthcare dental and vision benefits
• PTO
• Collaboration hustle fun and laughter
• Career path development

• Positive attitude.
• Graphic Design experience a plus but not necessary.
• Serve as the primary internal representative for new business and existing clients.
• Convey our expertise in products services and capabilities.
• Serve as an external key educator.
• Communicate requirements to the support team in accordance with company policies and procedures.
• Confer with clients by telephone email or in-person to provide information about products or services take or enter orders cancel accounts or obtain details of complaints.
• Determine charges for services requested collect deposits or payments or arrange for billing.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.

• Must have at least 2 years of Print or Signs experience
• Knowledge of the Adobe Creative suite a plus but not necessary.
• Experience conducting customer needs assessments meeting quality standards for service and evaluating customer satisfaction.
• Ability to effectively build relationships with customers and teammates.
• Strong written and verbal communication skills.
• Desire to continuously look for ways to help people.
• Problem solver.

At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.