Client Service Coordinator

Position Summary

HUB International Investment Services is a nationally recognized Retirement Plan Consulting firmseekinga detail-oriented proactive Client Service Coordinator to support our growing retirement plan advisory team. This entry-level role is ideal for a motivated professional who thrives in a fast-paced client-facing environment and is eager to build a career in financial services. You will play a key role in ensuring seamless committee meeting coordination client communications and thetimelyproduction of reports and presentations.

Key Responsibilities

Committee Meeting Coordination

• Schedule and coordinate quarterly retirement plan committee meetings aligning advisor client and vendor calendars

• Prepare and distribute meeting agendas invitations and pre-meeting materials to all stakeholders

• Track action items and follow-up tasks from committee meetings

Presentation & Report Production

• Build and update client-facing PowerPoint presentations for quarterly and annual committee meetings

• Generate investment due diligence reports using proprietary reporting platforms (e.g.RPAG)

• Produce fee benchmarking reports by compiling and analyzing plan-level data from multiple sources

• Coordinate with recordkeepers and investment platforms to pull and reconcile data for reporting

Client Relationship Database

• Maintain and update client relationship data in CRM systemsExperienceinMicrosoft Dynamics or Salesforcepreferred.

• Ensure accuracy of client contact information plan details meeting notes and activity logs

Client & Vendor Communications

• Serve as a proactive point of contact for clients on routine service requests meetinglogistics and follow-up items

• Coordinate with plan recordkeepers and investment vendors to obtain data resolve service issues andassistplan changes

• Draft and send professional client communications including meeting confirmations action item summaries and service updates

• Support the advisory team with internal partner coordination across compliance operations and other HUB service lines

Qualifications & Experience

• Proficiencyin Microsoft Office Suite particularly PowerPoint Excel Word and Outlook

• Strong attention to detail organizational skills and ability to manage multiple projects with competing deadlines

• Professional interpersonal skills and comfort communicating with clients and vendors by phone and email

• Self-starter who can problem-solve and work independently with limited oversight

• Positive collaborative attitude and willingness to support team goalsand various projects

• Strong attention to detail and organizational skills

Preferred

• 1 year of experience in financial services insurance employee benefits or a related field

• Project management experience with working on several projects with different timelines

• Familiarity with Client Relationship Databasetools (e.g.Microsoft Dynamics Salesforce)

• Associates or Bachelorsdegree

About HUB International

HUB International is a leading full-service global insurance broker and financial services firm providing risk management insurance employee benefits and wealth management products. Our Retirement Plan Consulting team partners with plan sponsors across industries to deliver fiduciary guidance investment management and participant education services. We offer a collaborative growth-oriented culture with opportunities for career development licensure support and industry credential attainment.

The expected salary range for this position is $25.00 to $28.85 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HAS and 401(k) accounts paid-time-off benefits such as vacation sick personal floating holidays and company addition eligible annual bonuses equity and commissions may be available for some positions.

This is a hybrid role requiring three days per week in the office.

The posting end date is August 1 2026. This may change depending on the volume of applicants.