Client Service Associate
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Client Services Associate
Location: Westlake TX 76262
Employment Type: Full-time Onsite
Were hiring!
If youre a peoplefocused detailoriented professional who enjoys keeping an office running smoothly this role is for you. Were seeking a Client Services Associate to support daily operations deliver exceptional service and create a welcoming experience for employees and visitors.
About the Role
As a Client Services Associate youll be the heartbeat of our workplace experience. Youll handle mail and package operations support office supplies and shipping and receiving organize supply inventoriesand equipment management assist with meeting room setups and provide hospitality and occasional reception coverage.
This position is ideal for someone who excels in a fastpaced environment loves helping others and takes pride in maintaining a polished organized workspace.
What Youll Do
Mailroom Operations
- Receive sort and distribute all inbound mail and packages
- Process outbound mail shipments and tracking documentation
- Maintain accurate chainofcustody records
- Notify employees of incoming deliveries and coordinate pickup
Warehouse & Logistics
- Perform shipping and receiving tasks for supplies materials and equipment
- Verify packing slips inspect shipments and report discrepancies
- Organize and maintain warehouse areas for cleanliness and efficiency
- Load/unload items using proper safety techniques
Office Operations
- Monitor and restock office supplies
- Ensure printers/MFDs are functional and stocked
- Keep the Business Service Center neat and organized
- Submit and follow up on work orders
Inventory & Supplies
- Monitor stock levels of office and warehouse supplies
- Replenish inventory and support ordering when needed
- Keep storage areas neat and labeled for easy access
Hospitality & Facilities Support
- Set up meeting and conference rooms
- Support pantry barista or kitchen areas
- Perform light cleaning and maintenance tasks
- Assist with internal office moves
Reception & Customer Support
- Provide backup front desk/reception coverage
- Deliver friendly professional service to employees and guests
- Handle sensitive or urgent requests with discretion
What You Bring
- High School Diploma or equivalent
- 1 year of experience in customer service office support or similar preferred
- Strong communication and multitasking skills
- A proactive solutionsoriented mindset
- Comfort learning new systems and processes
- Professional appearance and demeanor
Physical Requirements
- Ability to lift/move 4060 lbs
- Frequent walking bending standing and light manual activity
- Ability to operate common office equipment
Why Youll Love Working With Us
- Supportive team culture
- Opportunities to learn and grow
- A role with high visibility and daily impact
- A chance to be the goto person who keeps everything running smoothly
Compensation:
The expected compensation is anestimate and the final offer will depend on skills experience and other job-related factors.
Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen assess or select candidates for this role. Our company uses the Greenhouse applicant tracking system which does not apply AI in these parts of the hiring process.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$18 - $20 USD
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching Entertainment Discounts & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process applicants may not use AI tools or any other form of real-time assistance during interviews.SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability you may request an accommodation at any time.
To view our privacy policy click on the link below:Data Privacy Statement
Acknowledgement Section: By submitting an application by hitting Submit Application you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or if you are employed by SPS can be grounds for immediate termination from this company.
Required Experience:
IC
About Company
Welcome to the global leader in outsourcing of innovative services. SPS links the power of people, processes, data and technology.
