Client Safety Navigator 890 Residential Program

JOB SUMMARYHealthRIGHT 360 a nonprofit organization and a family of programs is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services including mental health care residential and outpatient substance use treatment and primary health services. Additionally we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health we empower individuals to overcome challenges by addressing social determinants of health fostering resilience and facilitating Residential and Detox or 890 Residential Services is a program of HealthRIGHT 360 that serves male-identifying clients. This program has approximately 105 beds and provides residential treatment for substance use disorder (SUD) for up to 90 days. Clients are supported by a team of behavioral health professionals who provide counseling and education for substance abuse disorder life skills as well as individual and group therapy. The Client Safety Navigator is responsible for ensuring and maintaining a safe environment for all clients staff and visitors and utilizes de-escalation strategies to address crisis situations and client behavioral issues. Ensure that the building space is safe and secure. The Navigator will control the gate check clients in when returning from appointments check visitors in and direct them to a supervisor on RESPONSIBILITIES Client Services:Stationed at specific areas of the facility such as the front desk to control the front door/gate or on residential floors to monitor client and facility and assists clients when returning from appointments ensuring that clients sign in and check any bags they may have for visitors check visitors credentials ensure visitors sign in and escort them to the supervisor on house runs to verify if clients rooms are in order and if client chores have been completed and reports this information to the team in client updates and facility needs in the facility log daily. May work weekends and holidays as Responsibilities: Ensures and maintains a safe and orderly environment for clients staff and and deflects traffic de-escalates tense high pressure and emotionally charged situations and fosters a safe respectful and welcoming positive respectful non-confrontational behaviors always even when observing receiving or de-escalating disrespectful or disorderly behaviors. Performs CPR First Aid and administers Narcan as needed. Documents incident reports as regular facility rounds to monitor entrances exits offices client rooms common areas and building and documents frequent safety checks throughout shift to observe the location and ensure safety of each client in the meal periods in the dining a welcoming environment by clearing areas of crowds debris and out-of-place items. Work collaboratively with service providers and administrative staff to maintain an orderly and Documentation Responsibilities:Maintain client sign in/out log visitors sign in/out incident reports as client updates and facility needs/updates in writing to the team each Certification and Experience High School counseling or teaching adults and/or facilitating :Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health substance abuse or co-occurring least 2 years of lived experience with the community behavioral health system and/or criminal justice system.