Client Relationship Manager

As one of the worlds leading independent global investment firms Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work intelligent colleagues and exposure across a global footprint come explore your potential at Invesco.

The role:

As a Client Relationship Manager (CRM) for the Retirement Insurance and Subadvisory channel you will deliver high-quality client service across the full client lifecycle with a focus on Defined Contribution and Insurance home office relationships. You will collaborate with a team to support day-to-day client needs and ensure a seamless client experience. Success in this role requires developing a strong understanding of Invescos investment operational and service capabilities to effectively diagnose and resolve client issues. You will partner cross-functionally with sales investments product marketing operations finance legal and compliance teams to support complex client needs. Additionally you will help drive client engagement initiatives and strategic projects aimed at continuously enhancing the overall client experience.

Responsibilities of the role:

Serve as the central point of contact by quarterbacking day-to-day client activity proactively managing relationships and fostering long-term partnerships
May act as primary sales contact for tier-two retirement partners focusing on service delivery while identifying opportunities to strengthen relationships
Maintain ongoing high-touch engagement with Senior Strategic Account Managers Investment Due Diligence teams and clients to understand needs and support growth
Support pre- and post-sale activities including RFP processes presentation development and identifying new opportunities alongside account teams
Partner cross-functionally (legal compliance trading product etc.) to advocate for clients and coordinate operational needs and deliverables
Execute core client service responsibilities including timely inquiry response issue resolution third-party requests (auditors/consultants) and adherence to internal procedures contractual terms and eligibility requirements
Prepare and deliver monthly quarterly and annual client materials for reporting due diligence and contract renewals while ensuring compliance standards are met
Communicate and escalate key client issues participate in business and regulatory initiatives travel for client engagement and drive continuous team improvements across training infrastructure and efficiency

Requirements of the role:

57 years of asset management experience across client relationship management client servicing and project management with strong investment management acumen
Demonstrated client service excellence including responsiveness issue resolution root cause analysis and process improvement
Bachelors degree required; Series 7 and 63 licenses required; CIMA CFA or CFP preferred
Proven ability to manage complex client relationships understand client expectations and deliver solutions aligned to firm capabilities and services
Strong accountability and ownership mindset with the ability to influence and collaborate effectively with internal stakeholders
Excellent interpersonal relationship-building and communication skills (written and verbal) with strong attention to detail analytical thinking and problem-solving ability
Highly organized proactive and results-driven with the ability to plan multitask prioritize workloads meet deadlines and adapt in a fast-paced environment
Proficiency in Salesforce and Microsoft Office (Outlook Word Excel PowerPoint) with the ability to operate effectively in a highly regulated environment and ensure full compliance with policies and procedures

The salary range for this position in New York NY is $120000 -$129000 per year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills experience and location.

Pursuant to Invescos Workplace Policy employees are expected to comply with the firms most current workplace model which as of October 1 2025 includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships collaborate more easily and support each others growth and development.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.

Invescos culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race creed color religion sex gender gender identity sexual orientation marital status national origin citizenship status disability age or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.