Client Relationship Associate

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are looking for a Client Relationship Associate to join our this role you will support the client service team in delivering a positive experience for our clients. You will help with day-to-day client requests coordinate with internal teams track production activities and assist with resolving basic service issues.

This is a great opportunity for someone starting their career who is organized eager to learn and interested in building experience in client services operations and relationship management.

Responsibilities:
Support the day-to-day needs of assigned clients and help ensure a positive client experience.
Respond to client questions and requests in a timely and professional manner.
Assist with service delivery and billing issues by gathering information and working with internal teams to help resolve them.
Help coordinate daily month-end quarterly and annual production activities.
Track timelines materials volumes and instructions for production runs.
Attend internal planning meetings and help communicate updates to clients and team members.
Maintain accurate client records notes and service requirements.
Assist with preparing reports status updates and other client-related documentation.
Partner with internal teams to support client changes and routine requests.
Look for opportunities to improve processes and share ideas with the team.
Demonstrate a positive attitude willingness to learn and strong teamwork.
Perform other duties as assigned.

Qualifications:
Bachelors degree or equivalent experience preferred
1 years of experience in customer service client service administrative support or a related field
Strong written and verbal communication skills
Good organizational skills and attention to detail
Ability to manage multiple tasks and meet deadlines
Comfortable learning new systems and processes
Basic proficiency in Microsoft Office including Outlook Excel and Word

Compensation Range: The salary range for this position is between $60000 - $65000 USD. Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit for more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.