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Client Relations Specialist-Additives and Polymers

OHFH Agency


Job Location:

Thomson, GA - USA

Monthly Salary: $ 48 - 50
Experience Required: 0-1years
Posted: 10 July 2026 (30+ days ago)
Application Deadline: 7 October 2026
Vacancies: 1 Vacancy

Job Summary

Position Summary

We are seeking a Client Relations Specialist-Additives and Polymers to join a growing AMCOR team in Thomson GA. This role serves as the primary point of contact for customers while supporting account growth order management customer retention and business development initiatives.

This is not a telecommunications or call center position. The ideal candidate is relationship-driven highly organized comfortable communicating with customers and excels in a fast-paced business environment. Success in this role requires strong Excel skills attention to detail professionalism and the ability to build long-term customer

Schedule

Monday Friday

8:00 AM 5:00 PM
In this essential role your responsibilities will include:

- Swiftly addressing customer inquiries about our product offerings quotations availability and production timelines ensuring customers feel valued and informed.

- Gaining an in-depth understanding of customer needs and requirements to provide tailored solutions that enhance their satisfaction and business success.

- Building and nurturing strong lasting relationships with new and existing customers becoming their trusted advisor and point of contact within our organization.

- Proactively identifying and generating new sales opportunities through timely inbound lead follow-ups and thoughtfully executed outbound cold calls and emails driving growth for the company and yourself.

- Facilitate meeting arrangements for current and prospective customers as needed.

- Keeping your knowledge current on our product offerings including availability usage and pricing so you can confidently address customer inquiries and provide insightful recommendations.

- Collaborating with the outside sales team to develop strategically and expand new and existing business accounts transforming them into long-term profitable partnerships.

- Confirming all technical details with customers and/or the regional sales manager and accurately entering orders into our system to facilitate smooth processing.

- Generating detailed production orders based on customer purchase orders and anticipated usage ensuring that our teams are aligned and prepared to meet demands.

- Working closely with production staff to guarantee the timely availability and delivery of materials maintaining our commitment to excellence in service.


Requirements

To excel in this role you will need:

- The capability to multitask prioritize and manage your time effectively in a dynamic environment.

- Exceptional interpersonal communication skills demonstrating a professional demeanor in verbal and written interactions.

- A strong ability to consistently produce high-quality results in a fast-paced environment while adapting quickly to changing priorities.

- A solid commitment to integrity whether working independently or collaborating within a team.

- Proficiency in Microsoft software products and a solid foundation in computer literacy allowing for effortless navigation of various tools with ease and confidence.

- Basic mathematical competence for performing calculations involving weights percentages area and volume accurately.

- A confident and engaging phone presence that helps forge connections and reassure customers.

Required Qualifications
  • Associate degree or equivalent combination of education and experience
  • Minimum 2 years of relevant customer service inside sales account management or business support experience
  • Strong Microsoft Excel skills
  • Experience working with spreadsheets and business data
  • Excellent verbal and written communication skills
  • Strong organizational and time-management abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional demeanor and customer-focused mindset- The capability to multitask prioritize and manage your time effectively in a dynamic


Benefits
Available after 30 days of permanent full-time employment:
  • Medical Benefits
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • STD/LTD Benefits
  • 401(k)
  • 401(k) Matching
  • Employee Referral Program