Client Records Technician

Centerstone is among the nations leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes peoples lives. A dynamic well-established organization we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

HYBRID REMOTE POSITION

Must reside within commuting distance of Bradenton FL

Three days remote / two days onsite in Bradenton FL

SUMMARY OF POSITION

Responsible for acquiring medical records and treatment information from area hospitals / providers. Monitors and maintains all communication for enterprise HIM department including phones faxes and emails. Daily tasks include but are not limited to; Record Auditing; regularly reviews patient/client records and related documentation; HIM phone bank coverage; daily verification of Batches received from clinical sites; monitoring outstanding hospital discharge information; communicating with Centerstone clinics to ensure that continuity of care documentation is available in the clients Electronic Health Record (EHR); supplying back-fill for HIM department needs.

ESSENTIAL DUTIES & RESPONSIBILITIES

• The role of the Client Records Technician is responsible for prompt compliant consistent efficient delivery and retrieval of release of medical records.
• Responds to any and all verbal and written requests for information and documents in required turnaround times.
• Manages multiple department email distribution groups: CFL Central Intakes CFL Central Records Support CFL - HIM Auditing CFL - Central Med Records.
• Effectively communicates with all internal and external customers.
• Collaborates with internal departments and healthcare providers to ensure the accuracy of medical records.
• Updates and reviews medical records by reviewing information notifying health care providers of record deficiencies and tracking outside records.
• Scans indexes and quality reviews documents not entered into EMR.
• Follows established Centerstone and department policies procedures objectives performance improvement attendance safety including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
• Maintain Health Insurance Portability & Accountability Act (HIPAA) Federal and State standards regarding insuring proper disclosure of Protected Health Information (PHI).

KNOWLEDGE SKILLS & ABILITIES

• Effectively communicate via written verbal in person and virtual methods
• Good organizational skills and detail oriented
• Advanced experience with computers i.e. data entry Microsoft programs.
• Proficient in medical terminology
• Comfortable collaborating with all customers
• Ability to perform under pressure
• Ability to manage multiple assignment

QUALIFICATIONS

Education Level

High School diploma or equivalent is required.

Years of Experience

Two years experience in medical records management or related area preferred.

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Standing 20%

Sitting 80%

Squatting Occasional

Kneeling Occasional

Bending Occasional

Driving Occasional

Lifting Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes peoples lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical dental and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance Life Insurance and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a persons merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone we use our values as a guide for what we do. Respect Expertise Integrity and Empowerment are at the heart of every interaction at Centerstone and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment respect integrity and expertise that powers our innovation and connects us to each other our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety celebrating role-models who champion best practices for quality clinical risk and patient safety.